2010 Mercedes C-Class Owner's Manual - Page 217

Useful features Information button cellular phone network is not available). The message Call Failed appears in the multifunction display. X 215 Terminating calls: Press button ~ on the multifunction steering wheel. or Call priority X Press and hold Information button : for longer than 2 seconds. A call to the Customer Assistance Center will be initiated. The indicator lamp in Information button : will flash while the call is in progress. The message Connecting Call will appear in the multifunction display and the COMAND system is muted. i The audio system or COMAND system display indicates that a Tele Aid call is in progress. While the call is connected you can change to the navigation menu by pressing the NAVI button on the COMAND system. Spoken commands are not available. A voice connection between the Customer Assistance Center representative and the occupants of the vehicle will be established. Information regarding the operation of your vehicle, the nearest authorized MercedesBenz Center or Mercedes-Benz USA products and services is available to you. For more details concerning the Tele Aid system, please visit www.mbusa.com (USA only), log in to "Owner's Online" and visit the "My Tele Aid" section to learn more. i If the indicator lamp in Information button : is flashing continuously and there was no voice connection to the Customer Assistance Center established, then the Tele Aid system could not initiate an Information call (e.g. the relevant If other service calls such as a Roadside Assistance call or Information call are active, an emergency call is still possible. In this case, the emergency call will take priority and override all other active calls. The indicator lamp in the respective button flashes until the call is concluded. Automatic initiated emergency calls can only be terminated by a Customer Assistance Center representative. All other calls can be terminated by pressing button ~ on the multifunction steering wheel or the respective button for ending a telephone call on the audio system or the COMAND system. i When a Tele Aid call has been initiated, the audio system or the COMAND system is muted. The mobile phone is no longer connected to the COMAND system. If you must use this phone, we recommend that you use it only with the vehicle at a standstill in a safe location. Search & Send "Search & Send" is a navigation destination address entry service. For more information on "Search & Send", refer to separate COMAND system operating instructions. Remote door unlock In case you have locked your vehicle unintentionally (e.g. SmartKey inside vehicle), and the reserve SmartKey is not available: Z Controls in detail X Press the respective button for ending a telephone call on the audio system or the COMAND system.