2010 Mercedes C-Class Owner's Manual - Page 313

Resetting activated NECK-PRO active front head restraints Manually unlocking the gear selector lever If the vehicle's electrical system is malfunctioning, the gear selector lever could remain locked in park position P. In this case the gear selector lever can be unlocked manually, e.g. to tow the vehicle. X Engage the parking brake. 311 Resetting activated NECK-PRO active front head restraints If the NECK-PRO active front head restraints have been triggered in a rear-end collision, they must be reset. You can tell that the NECK-PRO active front head restraints have been triggered when they have been moved forward and cannot be adjusted. G Warning! G Warning! ! Do not use sharp objects to loosen the gear selector lever cover in the center console, as this could damage the gear selector lever cover or the center console. X When pushing back the head restraint cushion, make sure your fingers do not become caught between the head restraint cushion and the cover. Failing to do so may lead to injury. Insert a flat, blunt object into the right edge of gear selector lever cover : at the positions indicated by the arrows. X Loosen gear selector lever cover : using this object. X Pull gear selector lever cover : out and remove. X Simultaneously push down release ; and move the gear selector lever out of park position P. The gear selector lever is unlocked. i Pressing the head restraint cushion back requires high force. If you encounter difficulties when pushing the head restraint back, please have the procedure performed at an authorized Mercedes-Benz Center. i The gear selector lever is locked again as soon as you move it back to park position P. X Push the head restraint cushion at the bottom, back as far as possible ;. X Push the head restraint cushion down into the guide =. Z Practical hints For safety reasons, have the NECK-PRO active front head restraints checked at an authorized Mercedes-Benz Center after a rear-end collision.