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1997 Oldsmobile Silhouette Owner's Manual - Page 409

1997 Oldsmobile Silhouette Manual

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Section 8 Customer Assistance Information Here you will find out how to contact Oldsmobileyou need assistance. This section also you how to obtain if tells service publications and how to report any safety defects. 8-2 8-3 8-4 8-4 8-5 8-5 8-6 Customer Satisfaction Procedure Customer Assistance Information Address forWriting to Oldsmobile Assistance forText Telephone (TTY) Users Oldsmobile Roadside Assistance Program Phone Number for Roadside Assistance Oldsmobile Courtesy Transportation 8-7 8-8 8-9 8-9 8-9 8- 10 8-11 BBB Autoline Information Reporting Safety Defects to the United States Reporting Safety Defects to Canada Reporting SafetyDefects to General Motors Ordering ServicePublications in Canada How to Order ServicePublications Order Form for Service Publications 8-1

Section	Page
Table of Contents	3
Seats and Restraint Systems	9
Seats and Controls	10
Manual Seats	10
Power Seats	11
Folding Driver’s Seatback	11
Reclining Front Seatbacks	12
Manual Lumbar Control	14
Head Restraints	14
Rear Seats	14
Second Row Safety Belt Storage	15
Dump and Stow Feature	15
Solid Bench Seats	16
Split Bench Seats	26
Captain Chairs	34
Why Safety Belts Work	38
Questions Many People Ask About Safety Belts	41
How to Wear Safety Belts Properly	42
Safety Belt Use During Pregnancy	50
Questions and Answers About Air Bags	53
Reat Seat Passengers	57
Rear Safety Belt Comfort Guides	60
Important for Buckling Children in Child Restraints	64
Using the Built-In Child Restraint	66
How to Use Child Restraints	76
Child Restraint Top Straps	77
How to Obtain a Safety Belt Extender	88
Checking Your Restraint Systems	88
Replacing Parts After a Crash	88
Features and Controls	89
Important Information About Keys	90
Door Locks	91
Remote Lock Control	95
Battery Replacement for RKE	98
Switchbanks	100
Sliding Door	101
Power Sliding Door	103
Operation of Sliding Door Security Locks	107
Preventing Theft of Your Vehicle	111
New Vehicle "Break-In"	114
Ignition Positions	114
Tips on Starting Your Engine	116
Using the Engine Coolant Heater	117
Automatic Transaxle Operation	119
Parking Brake Guidelines	123
Important Information on Engine Exhaust	127
Locks and Lighting Choices	129
Windows	138
Adjusting the Tilt Steering Wheel	140
Functions of the Multifunction Lever	140
How to Use the High/Low Beam Headlamp Changer	141
Windshield Wipers and Fluid	142
Using Cruise Control	143
Exterior Lamps	147
Daytime Running Lamps (DRL)	147
Interior Lamps	149
Rearview Mirrors	154
Storage Compartments	155
Driver Information Center	159
Accessory Power Outlets	172
Sun Roof	173
Air Inflator System	174
Instrument Panel Overview	176
All About Your Warning Lights and Gages	180
Comfort Controls and Audio Systems	195
Comfort Controls	196
Air Conditioning	197
Heating	198
Ventilation System and Tips	198
Rear Climate Control	199
Tips for Defogging and Defrosting	202
Rear Window Defogger	202
Setting the Clock	203
Radios	203
Rear Seat Audio	209
Remote Compact Disc Player	211
Theft-Deterrent Feature	218
Steering Wheel Controls	220
Understanding Radio Reception	221
Tips About Your Audio System	221
Adding Sound Equipment to Your Vehicle	222
Care of Your Cassette Tape Player	222
Care of Your Compact Discs	224
Antenna	224
Your Driving and the Road	227
Defensive Driving	228
Driving Drunk	229
Having Control of Your Vehicle	232
Your Braking System Information	232
Anti-Lock Brake Information	233
Traction Control System	235
Braking in Emergencies	236
Steering Tips	237
Off-Road Recovery	239
Passing Other Vehicles	239
Losing Control of Your Vehicle	241
Night Driving	242
Driving in Rain and on Wet Roads	243
City Driving	246
Freeway Driving	247
Tips Before Leaving on a Long Trip	248
Avoiding Highway Hypnosis	248
Winter Driving	251
If You’re Caught in a Blizzard	253
Loading Your Vehicle	255
Electronic Level Control	255
Helpful Hints for Towing a Trailer	257
Problems on the Road	265
How to Use Warning Flashers	266
Other Types of Warning Devices	267
Step-by-Step Procedure for Jump Starting	267
Information You Should Know Before Towing	272
Towing Your Vehicle From the Front	274
Towing Your Vehicle From the Rear	275
Overheated Engine Protection Operating Mode	276
If Your Engine is Overheating	276
If Steam is Coming From Your Engine	277
Cooling System	279
How to Add Coolant	280
What to do if a Tire Goes Flat	286
How to Change a Flat Tire	286
Where to Store the Flat Tire and Tools	295
Information on the Compact Spare Tire	296
If You’re Stuck in Sand, Mud, Snow or on Ice	297
How to Rock Your Vehicle to Get Unstuck	298
Service and Appearance Care	299
Doing Your Own Service Work	300
What Kind of Fuel to Use	301
Using Fuel in Foreign Countries	302
Where to Put the Fuel and Filling the Tank	303
Checking Things Under the Hood	305
Checking Your Engine Oil	308
Air Cleaner	313
Pollen Filter	314
Automatic Transaxle Fluid	315
Engine Coolant	318
Power Steering Fluid	322
Where to Fill the Windshield Washer Fluid	323
Important Brake Information	324
Information on Your Vehicle’s Battery	328
Tips on Vehicle Storage	328
Bulb Replacement Procedures	329
Windshield Wiper Blade Replacement	336
How and When to Check Tire Inflation	338
When it is Time to Buy New Tires	340
Wheel Alignment	342
Cleaning the Inside of Your Vehicle	345
Care of the Safety Belts	347
Cleaning the Outside of Your Vehicle	348
How to Clean Aluminum Wheels	350
Underbody Maintenance	351
Recommended Appearance Care Materials	352
Your Vehicle Identification Number (VIN)	353
The Electrical System	354
Fuses and Circuit Breakers	355
Replacement Bulb Types for Your Vehicle	360
Capacities and Specifications	360
Air Conditioning Specifications	360
Vehicle Dimensions	361
Normal Replacement Parts	361
Maintenance Schedule	363
Introduction to Your Maintenance Schedule	364
Your Vehicle and the Environment	364
How this Section is Organized	365
Using Your Maintenance Schedule	366
Selecting the Right Schedule for Your Vehicle	366
Short Trip/City Definition	367
Short Trip/City Intervals	367
Long Trip/Highway Definition	368
Long Trip/Highway Intervals	368
Owner Checks at Each Fuel Fill-up	399
What to Check at Least Once a Month	399
What to Check at Least Twice a Year	400
What to Check at Least Once a Year	400
Periodic Maintenance Inspections	403
Recommended Fluids and Lubricants	405
Tips for Keeping Track of Maintenance	407
A Place to Record Maintenance Procedures	407
Customer Assistance Information	409
Customer Satisfaction Procedure	410
Customer Assistance Information	411
Address for Writing to Oldsmobile	412
Assistance for Text Telephone (TTY) Users	412
Oldsmobile Roadside Assistance Program	413
Phone Number for Roadside Assistance	413
Oldsmobile Courtesy Transportation	414
BBB Autoline Information	415
Reporting Safety Defects to the United States Government	416
Reporting Safety Defects to Canadian Government	417
Reporting Safety Defects to General Motors	417
Ordering Service Publications in Canada	417
How to Order Service Publications	418
Order Form for Service Publications	419