1997 Oldsmobile Silhouette Owner's Manual - Page 411

STEP ONE -- Discuss your concernwith a member of retailer management. Normally, concerns can be quickly resolved at that level. If the matter has already been reviewed with the Sales, Service or Parts Manager, contact the owner of the retail facility or the General Manager. For help outside of the United States and Canada, call the following numbers as appropriate: 0 0 In Mexico: (525) 625-3256 In Puerto Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish) STEP TWO -- If after contacting a member of retail facility management, it appears your concern cannot be resolved by the retail facility without further help, contact the Oldsmobile Customer Assistance Network by calling 1-800-442-6537. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In the U.S. Virgin Islands: 1-800-496-9994 In the Dominican Republic: 1-800-75 1-4 135 (English) or 1-800-75 1-4 136 (Spanish) 0 0 In the Bahamas: 1-800-389-0009 Barbados, Antigua and the British Virgin Islands: 1-800-534-0 122 In all other Caribbean countries: (809) 763- 1315 111 Bermuda, 0 0 In other overseas locations, call GM North American Export Sales in Canada at: (905) 644-41 12. 8-3