3Com 3CCFE575CT-020 User Guide - Page 12

Confirming Installation, Troubleshooting Windows2000 Installations, System, Hardware, Device Manager

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12 CHAPTER 2: SETUP FOR WINDOWS 2000 Confirming Installation Troubleshooting Windows 2000 Installations If you are running TCP/IP using DHCP, you will be connected to the network and will not need to reboot your notebook computer. If you are not running the aforementioned configuration, see your network administrator to adjust your network settings. 1 From the desktop, choose Start/Settings/Control Panel. 2 Double-click on the System icon. The System Properties box appears, detailing your system setup. 3 Choose the Hardware tab. 4 Click the Device Manager button. A list of devices appears, arranged by type. 5 Double-click the + sign next to Network Adapters. The PC Card name, FE575C-3Com 10/100 LAN CardBus-Fast Ethernet, appears, confirming successful installation. 6 Double-click on FE575C-3Com 10/100 LAN CardBus-Fast Ethernet to display a description of the PC Card and its current status. The device status should indicate "This device is working properly." Symptom Solution Basic troubleshooting, applicable for all problem situations. Inspect all cables and connections. Check whether your PC Card is fully inserted into the slot. Verify that you have the latest BIOS for your system. If not, check the Web site for your computer and follow the BIOS upgrade instructions. Check for multiple installations of the PC Card. Check whether your system's PCMCIA or CardBus Controller is installed and running properly: go to My Computer/Control Panel/System/Hardware/Device Manager/PCMCIA Card. Verify that the controller is present and shows no errors. The LAN device is not functional. LED on the connector or PC Card is off or mismatches the real network speed. Use My Computer/Control Panel/System/Hardware/Device Manager to inspect the status of your PC Card. If you see a red "X", enable the PC Card by checking the appropriate box under Properties. If you see a yellow exclamation mark, click the icon to see what the conflict is. Verify that there are adequate system resources. Free system resources (for example, disable the infrared port), remove and reinstall the PC Card. Loosing network connection after disconnecting or changing the media speed. This can occur when using NetWare servers and IPX/SPX protocol. It happens when the frame type is selected automatically. A temporary solution is to reboot after disconnecting and reconnecting the cable in NetWare networks. The permanent solution is to use specific frame types such as 802.2 or 802.3.

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12
C
HAPTER
2: S
ETUP
FOR
W
INDOWS
2000
If you are running TCP/IP using DHCP, you will be connected to the network and will not
need to reboot your notebook computer. If you are not running the aforementioned
configuration, see your network administrator to adjust your network settings.
Confirming
Installation
1
From the desktop, choose Start/Settings/Control Panel.
2
Double-click on the
System
icon. The System Properties box appears, detailing
your system setup.
3
Choose the
Hardware
tab.
4
Click the
Device Manager
button. A list of devices appears, arranged by type.
5
Double-click the + sign next to
Network Adapters
. The PC Card name,
FE575C-3Com 10/100 LAN CardBus-Fast Ethernet,
appears, confirming successful
installation.
6
Double-click on
FE575C-3Com 10/100 LAN CardBus-Fast Ethernet
to display a
description of the PC Card and its current status. The device status should indicate
“This device is working properly.”
Troubleshooting
Windows 2000
Installations
Symptom
Solution
Basic
troubleshooting,
applicable for all
problem situations.
Inspect all cables and connections.
Check whether your PC Card is fully inserted into the slot.
Verify that you have the latest BIOS for your system. If not, check the
Web site for your computer and follow the BIOS upgrade instructions.
Check for multiple installations of the PC Card.
Check whether your system’s PCMCIA or CardBus Controller is installed
and running properly: go to My Computer/Control
Panel/System/Hardware/Device Manager/PCMCIA Card. Verify that the
controller is present and shows no errors.
The LAN device is not
functional. LED on
the connector or PC
Card is off or
mismatches the real
network speed.
Use My Computer/Control Panel/System/Hardware/Device Manager to
inspect the status of your PC Card.
If you see a red “X”, enable the PC Card by checking the appropriate
box under Properties.
If you see a yellow exclamation mark, click the icon to see what the
conflict is. Verify that there are adequate system resources. Free system
resources (for example, disable the infrared port), remove and reinstall
the PC Card.
Loosing network
connection after
disconnecting or
changing the media
speed.
This can occur when using NetWare servers and IPX/SPX protocol. It
happens when the frame type is selected automatically. A temporary
solution is to reboot after disconnecting and reconnecting the cable in
NetWare networks. The permanent solution is to use specific frame
types such as 802.2 or 802.3.