3Com 3CCFE575CT-020 User Guide - Page 16

Confirming Installation, Troubleshooting Windows 98 Installations, My Computer, Control Panel, System

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16 CHAPTER 3: SETUP FOR WINDOWS 98 AND WINDOWS MILLENNIUM EDITION Confirming Installation Troubleshooting Windows 98 Installations 1 Double-click the My Computer icon. 2 Double-click the Control Panel icon. 3 Double-click the System icon. The System Properties box appears, detailing your system setup. 4 Click the Device Manager tab. A list of devices appears, arranged by type. 5 Click the + sign next to Network Adapters. The PC Card name, FE575C-3Com 10/100 LAN CardBus-Fast Ethernet, appears, confirming successful installation. 6 Double-click FE575C-3Com 10/100 LAN CardBus-Fast Ethernet to display a description of the PC Card and its current status. The device status should indicate "This device is working properly." Symptom Solution Basic troubleshooting, applicable for all problem situations. Inspect all cables and connections. Check whether your PC Card is fully inserted into the slot. Verify that you have the latest BIOS for your system. If not, check the Web site for your computer and follow the BIOS upgrade instructions. Check for multiple installations of the PC Card. Check whether your system's PCMCIA or CardBus Controller is installed and running properly: go to My Computer/Control Panel/System/Device Manager/PCMCIA Card. Verify that the controller is present and shows no errors. Open My Computer/Control Panel/PC Card to confirm that the system recognizes your PC Card. In My Computer/Control Panel/Network make sure that you have the correct clients and protocols installed. The LAN device is not functional. LED on the connector or PC Card is off or mismatches the real network speed. Use My Computer/Control Panel/System/Device Manager to inspect the status of your PC Card. If you see a red "X", enable the PC Card by checking the appropriate box under Properties. If you see a yellow exclamation mark, click the icon to see what the conflict is. Verify that there are adequate system resources. Free system resources (for example, disable the infrared port), remove and reinstall the PC Card. Losing network connection after disconnecting or changing the media speed. This can occur when using NetWare servers and IPX/SPX protocol. It happens when the frame type is selected automatically. A temporary solution is to reboot after disconnecting and reconnecting the cable in NetWare networks. The permanent solution is to use specific frame types such as 802.2 or 802.3. Need to force speed and duplex settings. In most cases, the automatic settings work fine. However, if you to need to force speed or duplex settings to match those of an attached device: 1. Open My Computer/Control Panel/Network 2. Double click FE575C-3Com 10/100 LAN CardBus-Fast Ethernet 3. Click the Advanced tab. 4. Select Network Link Selection and choose the correct speed.

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16
C
HAPTER
3: S
ETUP
FOR
W
INDOWS
98
AND
W
INDOWS
M
ILLENNIUM
E
DITION
Confirming
Installation
1
Double-click the
My Computer
icon.
2
Double-click the
Control Panel
icon.
3
Double-click the
System
icon. The System Properties box appears, detailing your
system setup.
4
Click the
Device Manager
tab. A list of devices appears, arranged by type.
5
Click the + sign next to
Network Adapters
. The PC Card name,
FE575C-3Com
10/100 LAN CardBus-Fast Ethernet,
appears, confirming successful installation.
6
Double-click
FE575C-3Com 10/100 LAN CardBus-Fast Ethernet
to display a
description of the PC Card and its current status. The device status should indicate
“This device is working properly.”
Troubleshooting
Windows 98
Installations
Symptom
Solution
Basic
troubleshooting,
applicable for all
problem situations.
Inspect all cables and connections.
Check whether your PC Card is fully inserted into the slot.
Verify that you have the latest BIOS for your system. If not, check the
Web site for your computer and follow the BIOS upgrade instructions.
Check for multiple installations of the PC Card.
Check whether your system’s PCMCIA or CardBus Controller is
installed and running properly: go to My Computer/Control
Panel/System/Device Manager/PCMCIA Card. Verify that the
controller is present and shows no errors.
Open My Computer/Control Panel/PC Card to confirm that the
system recognizes your PC Card.
In My Computer/Control Panel/Network make sure that you have the
correct clients and protocols installed.
The LAN device is
not functional. LED
on the connector or
PC Card is off or
mismatches the real
network speed.
Use My Computer/Control Panel/System/Device Manager to inspect
the status of your PC Card.
If you see a red “X”, enable the PC Card by checking the appropriate
box under Properties.
If you see a yellow exclamation mark, click the icon to see what the
conflict is. Verify that there are adequate system resources. Free
system resources (for example, disable the infrared port), remove and
reinstall the PC Card.
Losing network
connection after
disconnecting or
changing the media
speed.
This can occur when using NetWare servers and IPX/SPX protocol. It
happens when the frame type is selected automatically. A temporary
solution is to reboot after disconnecting and reconnecting the cable in
NetWare networks. The permanent solution is to use specific frame
types such as 802.2 or 802.3.
Need to force speed
and duplex settings.
In most cases, the automatic settings work fine. However, if you to
need to force speed or duplex settings to match those of an attached
device:
1. Open My Computer/Control Panel/Network
2. Double click
FE575C-3Com 10/100 LAN CardBus-Fast Ethernet
3. Click the Advanced tab.
4. Select Network Link Selection and choose the correct speed.