3Com 3CCFE575CT-020 User Guide - Page 28

28 CHAPTER 5: SETUP FOR WINDOWS NT 4.0 Confirming Windows The following procedure can be used to confirm any of the NT installations NT Installation discussed in this chapter. 1 Double-click My Computer, double-click Control Panel, and then double-click Network. 2 Select the Adapters tab. FE575C-3Com 10/100 LAN CardBus -Fast Ethernet appears on the list. Troubleshooting Windows NT 4.0 Installations Symptom Solution Basic troubleshooting, applicable for all problem situations. Inspect all cables and connections. Check whether your PC Card if fully inserted into the slot. Verify whether you have the latest BIOS for your system. If not, check the Web site for your notebook and follow the BIOS upgrade instructions. The event log lists any problems found during system operation. To check the event log for errors, select Programs/Admin Tools/Event Viewer from the Start menu. Failure after Suspend/Resume. This usually indicates a power-management problem. Since Windows NT 4.0 does not support power management, we recommend that you disable power management in the BIOS. Make sure you have the latest BIOS for your notebook or upgrade your software from Microsoft. Card not functioning. Open Windows NT Diagnostics. From Start menu, select Programs/Admin Tools/Windows NT Diagnostics. Check for resource conflicts and make sure the settings for the PC Card are valid. Need to force speed In most cases, the automatic settings work fine. However, if you need and duplex settings. to force speed and duplex settings to match those of an attached device: 1. Open Control Panel/Network. 2. Click the Adapters tab. 3. Select Link Settings and specify the desired values. Known Working Configurations Please see \cd\help\config.txt on the Installation CD to determine if there are good configurations for your notebook. Uninstalling the Card Sometimes previous or unfinished installations leave problems that affect PC Card operation. If the PC Card installation is unsuccessful for any reason, your best course may be to remove the PC Card and its software and repeat the installation procedures with a fresh installation of the operating system. Possible problems may be indicated if: I The PC Card is not working. I Windows NT is not detecting the PC Card. I The system issues a warning tone at startup.