Aastra Dialog 4224 Dialog 4224 Operator for MX-ONE, user guide - Page 48

Loop 2, Monitor, To put on hold using Loop, ys, Loop 1-4, To put on hold using the Monitor loop key

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Service Features To put on hold using Loop keys, Loop 1-4 An alternative method to put a call on hold is by using a Loop key. Ô Loop 2 To put the call on hold: Press a free Loop key. The corresponding Loop key lamp flashes and the terminal is cleared. ÖÔ Loop 2 To retrieve the call: Press the relevant Loop key. The lamp extinguishes and you have voice connection with the party that was put on hold. The display shows RECALL and depending on type of call, EXTENSION or TRK with the relevant number, name or line data. Ô Monitor loop ÖÔ Monitor loop To put on hold using the Monitor loop key Calls can also be put on hold using the Monitor loop key. This method allows the operator to listen to the party that was put on hold. The call is not time supervised and does not recall. Note: The Monitor loop key cannot be applied to a conference call. Press to put the call on hold. The lamp lights and flashes slowly. The terminal is cleared and a one way listening path is established to allow you to monitor the party that is put on hold. Press to retrieve the call on hold. The display shows RECALL and depending on type of call, EXTENSION or TRK with the relevant number, name or line data. 48 Dialog 4224 Operator

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Service Features
Dialog 4224 Operator
48
To put on hold using Loop
ke
ys, Loop 1-4
An alternative method to put a call on hold is by using a Loop key.
To put the call on hold:
Loop 2
Ô
Press a free Loop key.
The corresponding Loop key lamp flashes and the terminal is
cleared.
To retrieve the call:
Loop 2
Ö
Ô
Press the relevant Loop key.
The lamp extinguishes and you have voice connection with the
party that was put on hold.
The display shows
RECALL
and depending on type of call,
EXTENSION
or
TRK
with the relevant number, name or line data.
To put on hold using the Monitor loop key
Calls can also be put on hold using the Monitor loop key. This
method allows the operator to listen to the party that was put on
hold. The call is not time supervised and does not recall.
Note:
The Monitor loop key cannot be applied to a
conference call.
Monitor
loop
Ô
Press to put the call on hold.
The lamp lights and flashes slowly.
The terminal is cleared and a one way listening path is established
to allow you to monitor the party that is put on hold.
Monitor
loop
Ö
Ô
Press to retrieve the call on hold.
The display shows
RECALL
and depending on type of call,
EXTENSION
or
TRK
with the relevant number, name or line data.