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Aastra Dialog 4224 Dialog 4224 Operator for MX-ONE, user guide - Page 58

Intrusion and Forced release, If the extension agrees to accept the new call

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Service Features z Ò Speech > Intrusion and Forced release For urgent calls you can use the Intrusion function to enter busy extensions and, if accepted, disconnect him/her to extend the new call. An incoming urgent call is connected to the terminal. Dial the extension number. The display shows BUSY or C.WAITING indicating that the extension is busy or busy with a call camped on. Press to intrude on the conversation. The Intrusion tone is heard and you are connected to the ongoing conversation. Inform the called party about the urgent call. ÓÒ Speech > ê If the extension agrees to accept the new call Press. The required connection is kept, the other extension is disconnected. Press to connect the call. The urgent call is connected to the extension, the terminal is cleared. Ò < Speech ê If the extension wishes to finish the ongoing conversation first Press. You are connected to the urgent caller. Inform the caller that you will extend the call as soon as the extension is free. Press to Camp On the call. The caller is camped on to the extension and the terminal is cleared. 58 Dialog 4224 Operator

Section	Page
Welcome	4
Copyright	5
Warranty	5
Declaration of conformity	5
Important User Information	6
How this User Guide works	7
Description	8
The terminal	8
Dialog4224Operator	9
Display information	14
Preparing the terminal	19
On/Off duty	19
Ring signal	20
Manual or automatic answer	21
Manual or automatic extending	22
Choice of language (optional)	22
Handset and headset volume	23
Melody ringing	24
Display contrast	28
Display backlight	29
Incoming Calls	30
Normal incoming calls	30
Rerouted calls	31
An extension calls the terminal	32
An operator calls the terminal	33
Inquiry	33
Emergency calls	34
Diverted calls	34
Absence information (Message Diversion)	35
Extending	36
Free extension	36
Busy extension	38
Barred extension	39
Vacant number	40
Absence information (activated Message Diversion)	40
Diverted extension	41
External Follow-me	41
Personal Number	42
Operators and groups	43
Paging unit	44
External line	45
Bypassing	46
Service Features	47
On hold	47
Announcing	49
Recall	51
Call Metering	53
Serial calls	56
Recalls diverted to another terminal	57
Dialing during a connected call	57
Intrusion and Forced release	58
Call Splitting	59
Assistance	60
Making calls	60
Conference calls	63
Group Hunting	64
Programming individual Speed Dialing numbers	65
Authorisation code	66
Diversion	67
Individual Follow-me	68
External Follow-me	69
Follow-me to paging unit	69
Absence information (Message Diversion)	70
Data traffic	71
Personal Number	72
Free Seating	73
General Deactivation	73
Outgoing Calls	74
Via any external line	74
Via a specific external line	75
Via an ISDN line or via a direct line to another exchange within the private network	76
To an extension in the private network	77
To an extension in your own exchange	77
To another operator	80
To paging unit	80
Last External Number Redial	81
Speed Dialing	82
Other Useful Features	83
Clock	83
Night Service	84
Alarm	85
Emergency mode	85
Malicious Call Tracing	86
Busy verification	86
Fault location	87
Accessories	88
Headset (optional)	88
Pull-out leaf (optional)	89
Option unit (optional)	89
Installation	90
Install cables	90
Install stands and adapt terminal	91
Install card	92
Install pull-out leaf (optional)	93
Placing the terminal	94
Cleaning	94
Troubleshooting	95
Glossary	96