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Troubleshooting - 1460 windows 7

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SlimSCSI 1460 Adapter User's Guide Troubleshooting Most problems with the SlimSCSI 1460 result from errors in preparing and connecting the SCSI devices to it. If you have problems, check the items below. Note: If you have problems with a specific SCSI device when other SCSI devices are working correctly, contact the manufacturer of the problem device for troubleshooting information. General Hardware Troubleshooting s Be sure all SCSI cables and power cables are properly connected and all SCSI devices are powered. s Be sure the SlimSCSI 1460 is firmly seated in the PC Card slot. s Be sure each SCSI device has a different SCSI ID. s Be sure the last (or only) SCSI device on the SCSI bus is terminated. s Be sure at least one SCSI device connected to the SlimSCSI 1460 supplies termination power to the SCSI bus. Otherwise, the SCSI devices will not work correctly. (Some devices have a switch to enable or disable termination power. See the device documentation for more information.) The SlimSCSI 1460 terminates itself but does not provide termination power to other devices on the SCSI bus (the adapter would need to draw this power from the portable PC's battery, which would not be desirable). Windows 95 Troubleshooting How do I determine if the Windows 95 socket is enabled and is running correctly? 1 Insert the SlimSCSI 1460 in the PC Card slot. 2 Click the Start button and click Settings. 18

Section	Page
User’s Guide	1
SlimSCSI 1460 Adapter	1
SlimSCSI1460 Adapter	3
User’s Guide	3
Introduction1	5
Installing the SlimSCSI14602	5
Completing the Installation6	5
Using the SlimSCSI146013	5
Understanding SCSI15	5
Troubleshooting18	5
Contacting Adaptec23	6
Introduction	7
Where Do I Start?	7
1 Follow the instructions for installing the SlimSCSI1460 and connecting your SCSI devices to it.	7
2 Install the software driver for the operating system you are using - Windows® 95 (page6), Wind...	7
3 (Optional) Install Adaptec EZSCSI software by following the instructions in the Adaptec EZSCS...	7
Contents of Kit	7
System Requirements	8
Installing the SlimSCSI1460	8
1 Remove the SlimSCSI1460 from its packaging.	8
2 Determine which of the two 50pin cables you will use to connect the SlimSCSI1460 to your firs...	8
3 Connect the SlimSCSI cable to the SlimSCSI1460, as shown below:	9
4 Plug the other end of the cable into the first (or only) SCSI device, as shown below. Make sure...	9
5 (Optional) Connect up to six additional SCSI devices by daisy- chaining them to the first devic...	10
6 Be sure that each SCSI device has a unique SCSI ID ranging from 0 to 6. If any two devices have...	10
7 Terminate the last (or only) SCSI device connected to the SlimSCSI1460. Read the device docume...	10
8 Be sure that at least one external SCSI device provides SCSI bus termination power or that the ...	11
9 Connect all power cables to the SCSI devices. Then power up all the devices.	11
10 Insert the SlimSCSI1460 into one of your portable PC’s PCCard slots.	11
11 Power up your portable PC.	11
Completing the Installation	12
Updating the Windows95 Miniport Driver	12
1 If Windows95 is not already running, start it now.	12
2 Insert the Windows95 drivers diskette in the portable PC’s floppy disk drive.	12
3 Double-click the My Computer icon and Double-click the Control Panel icon.	12
4 Double-click the Add New Hardware icon. The Add New Hardware Wizard screen appears.	12
5 Click Next. When the next screen appears, select No and click Next.	12
6 When the next screen appears, select the SCSI controllers icon and click Next. (You may need to...	12
7 When the next screen appears, click Have Disk. Type a: if it does not already appear on the scr...	12
8 When the next screen appears, select APA-1460B PCMCIA SCSI Host Adapter, if it is not already h...	12
9 When the next screen appears, click Finish.	12
10 Reboot your PC if Windows95 prompts you to do so; if there is no prompt, you do not need to ...	12
Completing the SlimSCSI Installation in Windows3.1	13
1 If Windows3.1 is not already running, start it now.	13
2 Insert the Adaptec EZSCSI diskette #1 in the PC’s floppy disk drive.	13
3 Select File/Run from the Program Manager menu.	13
4 When the Run dialog box appears, type a:\\setup, and click OK.	13
5 Follow the instructions that appear on the screen.	13
6 When EZSCSI is installed and your PC recognizes the SlimSCSI adapter, continue with Using the...	13
Completing the SlimSCSI Installation in Windows NT	14
If WindowsNT Is Not Installed on Your PC	14
1 Insert the SlimSCSI adapter in a PC Card slot, connect the CDROM drive to it, and turn the dri...	14
2 Boot the PC to DOS and insert the EZSCSI diskette #2 in the PC’s floppy drive.	14
3 At the DOS prompt, change to the drive letter of the floppy drive (usually a:), type dosinst, a...	14
4 Follow the instructions that appear on the screen. EZSCSI will install the drivers required by...	14
5 When EZSCSI installation is complete, remove the diskette and reboot your PC to DOS. A drive l...	15
6 Insert the WindowsNT installation CD in the CDROM drive and change to the \\i386 directory on ...	15
7 At the DOS prompt, type winnt /b and press Enter.	15
8 Install WindowsNT by following the instructions that appear on the screen.	15
If WindowsNT Is Installed on Your PC	15
1 Be sure that the SlimSCSI adapter is inserted in a PCCard slot and that the CDROM drive is co...	15
2 Start WindowsNT on your PC.	15
3 Double-click the WindowsNT Setup program icon in the Main group.	15
4 Select Options from the Setup menu bar, then select Add/Remove SCSI Adapters. A list of all cur...	15
5 Click Add, then click OK to verify that you want to add an adapter.	15
6 When the Select SCSI Adapter Option dialog box appears, select Other from the Adapter window.	15
7 Insert the WindowsNT/OS2/Windows95 Driver diskette (included with your SlimSCSI adapter) in t...	15
8 Select APA1425/50/60 SCSI Host Adapter, for NT3.51 from the list and click OK to add it to th...	16
9 Select APA1425/50/60 SCSI Host Adapter, for NT3.51 from the list of SCSI adapters and click I...	16
10 When the Setup program displays an updated list of currently installed host adapter types, ver...	16
11 Click Close, and exit Setup; then restart your PC when you are prompted to do so.	16
12 When WindowsNT starts again, insert the EZSCSI diskette #1 in the floppy disk drive.	16
13 Select Run from Program Manager’s File menu.	16
14 Type a:\\setup and click OK to install EZSCSI.	16
15 When Adaptec EZSCSI is installed, continue with Using the SlimSCSI1460 on page13.	16
Completing the SlimSCSI Installation in OS/2	17
1 Be sure that the SlimSCSI adapter is inserted in a PCCard slot and that the SCSI disk drive an...	17
2 Start OS/2.	17
3 Open the OS/2 System icon, then open the System Setup icon. Double-click the Selective Install ...	17
4 Click PCMCIA Support, select the PCMCIA system appropriate to your PC, and click OK.	17
5 Click Install and follow the instructions that appear. (You will be instructed to insert a seri...	17
6 When the installation procedure is completed, click OK.	17
7 Insert the WindowsNT/OS2/Windows95 Driver diskette in driveA.	17
8 Open the OS/2 System icon, and then open the System Setup folder. Double-click the Device Drive...	18
9 Click Change, double-click the OS2 directory, and click Install. The aha152x.add file is now in...	18
10 If you are installing a CDROM drive, select a CDROM from the Selective Install icon.	18
11 When automatic installation completes, restart your PC. The installation is now complete.	18
12 Continue with Using the SlimSCSI1460 on page13.	18
1 Use a text editor to add these lines to the config.sys file. (Be sure to place them before oth...	18
2 Copy the aha152x.add file from the \\os2 directory of the WindowsNT/OS2/Windows95 Driver diske...	18
3 Restart your PC. The installation is now complete.	18
4 Continue with the next section, Using the SlimSCSI1460.	18
Using the SlimSCSI1460	19
Hot Plugging	19
1 Click on the small PC Card (PCMCIA) icon in the lower right corner of the screen. You will see ...	19
2 Select Adaptec APA1425/50/60 PCMCIA SCSI Adapter.	19
3 Click the Stop button.	19
4 When you see the message You may safely remove this device, remove the SlimSCSI1460 from the s...	20
Disk Partitioning	20
1 Boot the PC to another operating system, such as DOS or Windows3.x, and follow the instruction...	20
2 Partition and format the drive on another PC first.	20
Understanding SCSI	21
SCSI IDs	21
Terminating the SCSI Bus	22
Obtaining SCSI Cables	22
External SCSI Cables	22
Connector Types	23
SCSI-2 High-density 50-pin Connector Typically used with high-performance CDROM drives, hard dis...	23
SCSI-1, Low-density Centronics 50-pin Connector Used with many CDROM drives, hard disk drives, S...	23
DB25 Connector Used with Iomega ZIP drives, Syquest EZFlyer, etc.	23
Maximum Cable Lengths	23
Maximum Devices Supported	23
Data Transfer Rate	23
Maximum Cable Length	23
3	23
Fast SCSI (10 MBytes/sec)	23
3m (9.8 ft.)	23
3	23
5 MBytes/sec asynchronous or synchronous	23
6m (19.7 ft.)	23
Troubleshooting	24
General Hardware Troubleshooting	24
Windows 95 Troubleshooting	24
How do I determine if the Windows95 socket is enabled and is running correctly?	24
1 Insert the SlimSCSI1460 in the PC Card slot.	24
2 Click the Start button and click Settings.	24
3 Click Control Panel.	25
4 Double click the System icon, and then select the Device Manager tab.	25
5 Double-click SCSI controllers. If APA-1450/60 PCMCIA is not listed, double click Other Devices.	25
6 If PCMCIA Socket is not listed, or if it is listed but has a yellow exclamation mark or a red “...	25
When I start Windows 95, the system locks up when the Windows logo is displayed. How can I get th...	25
1 Start or restart your PC, and view the onscreen messages.	25
2 When Starting Windows 95 appears, press and release F8 while the text is on the screen.	25
3 From the menu that is displayed, select Safe Mode. (It may take several minutes for Windows95...	25
4 Verify that the SlimSCSI1460 software driver is loading properly (see below).	25
How do I determine if the SlimSCSI Windows95 miniport driver is working correctly?	25
1 Insert the SlimSCSI1460 into the PC Card slot, if it is not already inserted.	25
2 Click the Start button and click Settings.	25
3 Click Control Panel.	25
4 Double-click the System icon, then select the Device Manager tab.	25
5 Double-click SCSI controllers. The driver for the SlimSCSI adapter is listed as Adaptec APA-14...	25
An “X” inside a red circle appears with the SlimSCSI1460 software driver in Device Manager. What...	26
1 Double-click the SlimSCSI1460 software driver in Device Manager.	26
2 Under the General tab, check the Original Configuration (current) box.	26
What if there is no SCSI controllers icon under Device Manager, or the SlimSCSI1460 software dri...	26
1 Double-click the Add New Hardware icon in the Control Panel.	26
2 Select Yes on the second screen of the Add New Hardware Wizard to have Windows search for the S...	26
3 Follow the onscreen instructions.	26
1 Double-click Add New Hardware in the Control Panel.	26
2 Select No on the second screen of the wizard.	26
3 Select SCSI controllers on the next screen.	27
4 Select the model of your Adaptec SCSI adapter.	27
1 Place the Windows 95 CD-ROM in your CD-ROM drive and run the Add New Hardware wizard.	27
2 Select No on the second screen of the wizard.	27
3 Select SCSI controllers on the next screen.	27
4 Click the Have Disk button, then click the Browse button.	27
5 Look in the \\drivers\\storage directory of the CD-ROM and select the model of your SCSI adapter.	27
How can I check the status of a resource (for example, IRQ, Memory, I/O)?	27
1 Click the Start button, point to Settings, then click Control Panel.	27
2 Double-click the System icon, then click the Device Manager tab.	27
3 Click Computer, then click Properties.	27
4 On the View Resources tab, click the option button for the type of resource you want to check. ...	27
How do I use the Hardware Conflict Troubleshooter in Windows95?	27
1 Click the Start button, then click Help.	27
2 From the Contents tab, double-click Troubleshooting.	27
3 Double-click If you have a hardware conflict.	27
4 Follow the step-by-step instructions in the Help topic.	28
Windows NT Troubleshooting	28
1 Open Control Panel, then open Devices.	28
2 Look at the scsidisk and scsicdrm devices.	28
3 If scsidisk and/or scsicdrm have not been started, select them and set the device to System by ...	28
4 Reboot the PC.	28
1 Open Control Panel, then open Devices.	28
2 Look at the sparrow device.	28
3 If the sparrow device has not been started, there is a device or resource problem.	28
OS/2 Troubleshooting	28
Contacting Adaptec	29
Electronic Support	29
Technical and Product Support	30
Sales and Ordering Information	30
1 License: This Agreement grants you, the Licensee, a license to:	33
a use the Software on a single computer system which incorporates an Adaptec SCSI Card, or in the...	33
b make one copy of the Software in machine readable form solely for back-up purposes provided you...	33
2 Restrictions: You may not distribute copies of the Software to others or electronically transfe...	33
3 Ownership of Software: As Licensee, you own the media upon which the software is fixed, but Ada...	33
4 Confidentiality: You agree to maintain the Software in confidence and to not disclose the Softw...	33
5 Term: This license is effective until January 1, 2042, unless terminated earlier. You may termi...	33
6 Limited Warranty: Adaptec warrants only that the media upon which the Software is furnished wil...	33
7 Limitation of Liability: IN NO EVENT WILL ADAPTEC BE LIABLE TO YOU FOR ANY SPECIAL DAMAGES, INC...	33
8 Limitation of Remedies: Adaptec’s entire liability and your exclusive remedy shall be:	33
a the replacement of any media not meeting Adaptec’s limited warranty which is returned to Adapte...	33
b if Adaptec or its distributor is unable to deliver replacement media which is free of defects i...	33
9 Export: You acknowledge that the laws and regulations of the United States restrict the export ...	34
10 U.S. Government Restricted Rights Legend for Units of the DoD: Use, duplication or disclosure ...	34
11 U.S. Government Restricted Rights Legend for Civilian Agencies: Use, reproduction or disclosur...	34