Apple A1297 User Guide - Page 51

Problems That Prevent You from Using Your MacBook Pro

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Page 51 highlights

Problems That Prevent You from Using Your MacBook Pro If your MacBook Pro doesn't respond or the pointer doesn't move On rare occasions, an application might "freeze" on the screen. Mac OS X provides a way to quit a frozen application without restarting your computer. To force an application to quit: 1 Press Command (x)-Option-Esc or choose Apple () > Force Quit from the menu bar. The Force Quit Applications dialog appears with the application selected. 2 Click Force Quit. The application quits, leaving all other applications open. If you need to, you can also restart the Finder from this dialog. Next, restart the computer to make sure the problem is entirely cleared up. If the problem occurs frequently, choose Help > Help Center from the menu bar at the top of the screen. Search for the word "freeze" to get help for times when the computer freezes or doesn't respond. If the problem occurs only when you use a particular application, check with the application's manufacturer to see if it's compatible with your computer. To get support and contact information for the software that comes with your MacBook Pro, go to www.apple.com/downloads. If you know an application is compatible, you might need to reinstall your computer's system software. See "Repairing, Restoring, or Reinstalling Mac OS X Software" on page 54. Chapter 4 Problem, Meet Solution 51

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51
Chapter 4
Problem, Meet Solution
Problems That Prevent You from Using Your MacBook Pro
If your MacBook Pro doesn’t respond or the pointer doesn’t move
On rare occasions, an application might “freeze” on the screen. Mac OS X provides a way
to quit a frozen application without restarting your computer.
To force an application to quit:
1
Press Command (
x
)-Option-Esc or choose Apple (
) > Force Quit from the menu bar.
The Force Quit Applications dialog appears with the application selected.
2
Click Force Quit.
The application quits, leaving all other applications open.
If you need to, you can also restart the Finder from this dialog.
Next, restart the computer to make sure the problem is entirely cleared up.
If the problem occurs frequently, choose Help > Help Center from the menu bar at the
top of the screen. Search for the word “freeze” to get help for times when the computer
freezes or doesn’t respond.
If the problem occurs only when you use a particular application, check with the
application’s manufacturer to see if it’s compatible with your computer. To get support
and contact information for the software that comes with your MacBook Pro, go to
www.apple.com/downloads.
If you know an application is compatible, you might need to reinstall your computer’s
system software. See “Repairing, Restoring, or Reinstalling Mac OS X Software” on
page 54.