Apple M8513LL User Guide - Page 13

Tips and troubleshooting • If that doesn't work, your iPod may need to be reset.While the iPod is connected to power, press and hold the Play and Menu buttons for at least 5 seconds, until the Apple logo appears. • If that doesn't work, you may need to restore iPod's software. To download the iPod Software Updater application, go to www.apple.com/ipod My iPod isn't playing music. • Make sure the Hold switch is off. • Make sure the earphone connector is pushed in all the way. • Make sure the volume is turned up. • If that doesn't work, push the Play/Pause button.Your iPod may be paused. When I connect my iPod to my computer, nothing happens. • Make sure you have the required system software and version of iTunes. See "What are the iPod for Macintosh system requirements?" above. • Check the FireWire connections. Unplug the FireWire cable at both ends and make sure no foreign objects are in the FireWire ports. Then plug the cable back in securely. Use only the Apple 6-pin to 6-pin FireWire cable. 9