Asus Q500A User Manual - Page 82

My Notebok PC does not, Issue, Solutions - windows 7 drivers

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Issue My optical disc drive cannot read from or write to discs. My Notebok PC does not wake up from sleep or hibernate mode. The function keys do not work. My built-in camera is not working properly. Solutions Update the BIOS to the latest version then try again. If the problem still exists, contact your local service center for assistance. • Remove upgraded parts such as RAM cards, the hard disk drive (HDD), or WLAN/ Bluetooth modules if they were purchased separately from your Notebook PC. • Run Remove everything and reinstall Windows to restore the system to its factory default settings. IMPORTANT! Back up all your data to another location before restoring your Notebook PC to its factory settings. • If the problem still exists, contact your local ASUS Service Center for assistance. Reinstall the "ATK0100" driver from the driver CD or download it from the ASUS website. Try reinstalling the webcam driver. You can also try updating the BIOS to the latest version. If the problem still exists, contact your local ASUS service center for assistance. 82 Notebook PC E-Manual

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82
Notebook PC E-Manual
Issue
Solutions
My optical disc drive
cannot read from or write
to discs.
Update the BIOS to the latest
version then try again. If the
problem still exists, contact your
local service center for assistance.
My Notebok PC does not
wake up from sleep or
hibernate mode.
•
Remove upgraded parts
such as RAM cards, the hard
disk drive (HDD), or WLAN/
Bluetooth modules if they
were purchased separately
from your Notebook PC.
•
Run
Remove everything and
reinstall Windows
to restore
the system to its factory
default settings.
IMPORTANT!
Back up all your
data to another location before
restoring your Notebook PC to
its factory settings.
•
If the problem still exists,
contact your local ASUS
Service Center for assistance.
The function keys do not
work.
Reinstall the “ATK0100” driver from
the driver CD or download it from
the ASUS website.
My built-in camera is not
working properly.
Try reinstalling the webcam driver.
You can also try updating the BIOS
to the latest version. If the problem
still exists, contact your local ASUS
service center for assistance.