Axis Communications P1224-E P1214-E Network Camera - User Manual - Page 44

AXIS P1214-E Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations on page 48. Reduce the number of applications running on the client computer. Limit the number of simultaneous viewers. Check with the network administrator that there is enough bandwidth available. Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only key frames. Lower the image resolution. The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis product. See Technical Specifications on page 45. Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller. Video and image problems, general Image unsatisfactory Check the video stream and camera settings under Setup > Video > Video Stream and Setup > Video > Camera Settings. Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image. This means that if there are sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity setting to avoid problems with luminance. Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other read or write problems occur. To identify the source of the problem, check the System Log under System Options > Support > Logs & Reports. Depending on the problem, it might be necessary to re-mount the storage device. Video cannot be recorded SD card cannot be mounted For information on how to set up a storage disruption alarm, see Events on page 27. Check that the SD card is not write protected (that is, read only). Reformat the SD card and then click Mount. NOTICE Formatting the card will remove all content, including all recordings, from the SD card. 44