Blackberry 8700g User Guide - Page 225
About security self-tests, Verify security software, Security troubleshooting
UPC - 890552606061
View all Blackberry 8700g manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 225 highlights
About security self-tests Security self-tests are designed to verify that security software is implemented correctly on your BlackBerry® device. The tests should run automatically when your device restarts. Verify security software 1. In the device options, click Security Options. 2. Click General Settings. 3. Click the trackwheel. 4. Click Verify Security Software. Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. I cannot unlock my device using my smart card Try performing the following actions: • Verify that the correct smart card is inserted in the smart card reader. • Verify that the smart card is inserted in the smart card reader correctly. • Verify that you typed the smart card password correctly. You should have received this password when you received your smart card. • If you use a certificate to authenticate your smart card, verify that the certificate is not revoked or expired. My device prompts me to make an emergency call when I type a password If your BlackBerry® device password contains a combination of letters that corresponds to an emergency access number, your device might prompt you to make an emergency call when you type your device password. To continue typing your device password, press the Escape key. 223