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Brother International DCP 7020 Users Manual - English - Page 42

Start, Stop/Exit, ERROR MESSAGES, CAUSE, ACTION, Paper Jam Tray - drum reset

UPC - 012502612834

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Chapter 6 ERROR MESSAGES ERROR MESSAGE CAUSE Machine too Hot The inside of the machine is too hot. No cartridge No Paper Fed The toner cartridge is not installed properly. The DCP is out of paper or paper is not properly loaded in the paper tray. Out of Memory The DCP's memory is full. ACTION Make sure you can hear the fan in the DCP spinning and the exhaust outlet isn't blocked by something. If the fan is spinning, remove some obstacles that surround the exhaust outlet, and then leave the DCP for several minutes. If the fan is not spinning, turn off the DCP and then turn it on again. Reinstall the toner cartridge. Refill the paper in the paper tray and then press Start. -OR- Remove the paper and load it again and then press Start. (Copy operation in process) Press Stop/Exit and wait until the other operations in process finish and then try again. Paper jam Inside The paper is jammed inside the DCP. Paper Jam Rear The paper is jammed in the back of the DCP. Paper Jam Tray The paper is jammed in the paper tray of the DCP. Scanner Locked The scanner needs to be reset. Toner Life End The toner cartridge and drum unit assembly are not installed. -OR- Toner is used up and printing is not possible. Toner Low The toner cartridge is near the end of its life and the toner will soon run out. Unable to Init. The DCP has a mechanical problem. (Initialize) (Printing operation in process) Reduce print resolution. (See Advanced tab in the Software User's Guide on the CD-ROM.) (See Paper jams on page 6-4.) (See Paper jams on page 6-4.) (See Paper jams on page 6-4.) Turn off the DCP and then turn it on again. Re-install the toner cartridge and drum unit assembly. -OR- Replace the toner cartridge with a new one. (See Replacing the toner cartridge (TN-350) on page 6-19.) Order a new toner cartridge now. Turn off the DCP's power switch, and then on again, If the error message continues, leave the DCP for several minutes and try it again. Unable to Print Unable to Scan 6 - 2

Section	Page
USER'S GUIDE DCP-7020	1
Brother numbers	3
Register your product	3
Frequently asked questions (FAQs)	3
For Customer Service	3
Brother fax back system (USA only)	4
Ordering accessories and supplies	4
Notice - Disclaimer of Warranties (USA and Canada)	5
Compilation and Publication Notice	5
Brother® One Year Limited Warranty and Replacement Service (USA only)	6
Brother® One Year Limited Warranty and Replacement Service (USA only)	7
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)	8
Safety precautions	9
To use the DCP safely	9
Table of Contents	11
1 Introduction	14
Using this Guide	14
Choosing a location	15
How to access the complete User’s Guide	16
To view Documentation (For Windows®)	16
How to find Scanning instructions	16
To view Documentation (For Macintosh®)	17
How to find Scanning instructions	17
Control panel overview	18
Load document	19
Using the automatic document feeder (ADF)	19
Using the scanner glass	20
About paper	21
Recommended Paper	21
Choosing acceptable paper	21
Paper capacity of the paper trays	22
How to load paper	23
To load paper or other media in the paper tray	23
To load paper or other media in the manual feed slot	24
2 Getting started	25
Initial Setup	25
Setting the Paper Type	25
Setting the Paper Size	25
Setting the Beeper Volume	26
Toner Save	26
Sleep Time	27
Setting the LCD Contrast	27
Printing the User Settings List	27
3 Making copies	28
Using the DCP as a copier	28
Making a single copy	28
Making multiple copies	28
Stop copying	28
Using the Temporary Copy keys	29
Enlarging or reducing the image copied	29
Adjusting contrast	30
Changing the temporary copy settings	31
Quality	32
Sorting copies using the ADF	32
Making N in 1 copies (Page Layout)	32
Making a poster (Page Layout)	34
Changing the default copy settings	34
Quality	34
Adjusting contrast	35
Out of Memory message	35
4 Software Features	36
5 Important information	37
Federal Communications Commission (FCC) Declaration of Conformity (USA only)	37
Important	37
Important - about the interface cable	37
Industry Canada Compliance Statement (Canada only)	38
Disconnect device	38
International Energy Star® Compliance Statement	38
Laser safety	38
FDA regulations	38
Important safety instructions	39
Trademarks	40
6 Troubleshooting and routine maintenance	41
Troubleshooting	41
Error messages	41
Document jams	43
Document is jammed in the top of the ADF unit	43
Document is jammed under the document cover	43
Document is jammed at the output tray	43
Paper jams	44
Paper is jammed inside the DCP	44
Paper is jammed at back of the DCP	45
Paper is jammed inside the drum unit and toner cartridge assembly	47
If you are having difficulty with your DCP	48
Improving the print quality	51
Cleaning the drum unit	52
Packing and shipping the DCP	55
Routine maintenance	56
Cleaning the outside of the DCP	56
Cleaning the scanner glass	57
Cleaning the laser scanner window	57
Cleaning the corona wire	59
Replacing the toner cartridge (TN-350)	59
How to replace the toner cartridge	60
Replacing the drum unit (DR-350)	62
Machine Information	64
Checking the Serial Number	64
Checking the Page Counters	64
Checking the Drum Life	65
Appendix	66
On-screen programming	66
Menu table	66
Menu Mode	66
Specifications	70
Product description	70
General	70
Print media	71
Copy	72
Scanner	72
Printer	73
Interfaces	73
Computer requirements	74
Consumable items	75
Optional External Wireless Print/Scan Server (NC-2200w)	75
Optional External Print Server (NC-2100p)	76
Index	77