Brother International HL-L6300DW Online Users Guide HTML - Page 265
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Home > Troubleshooting > Printing Problems Printing Problems Difficulties Suggestions No printout Check that the correct printer driver has been installed and selected. Check to see if the Status Monitor or the machine's control panel displays an error status. Check that the machine is online: • Windows® 7 and Windows Server® 2008 R2 Click /Start > Devices and Printers . Right-click Brother XXX-XXXX and click See what's printing. Click Printer in the menu bar. Make sure Use Printer Offline is not selected. • Windows Vista® and Windows Server® 2008 Click /Start > Control Panel > Hardware and Sound > Printers. Right-click Brother XXX-XXXX. Make sure Use Printer Online is not listed. If it is listed, click this option to set the driver Online. • Windows® XP and Windows Server® 2003 Click the Start > Printers and Faxes. Right-click Brother XXX-XXXX. Make sure Use Printer Online is not listed. If it is listed, click this option to set the driver Online. • Windows® 8 and Windows Server® 2012 Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel > Hardware and Sound > View devices and printers. Right-click the Brother XXXXXXX. Click See what's printing. If printer driver options appear, select your printer driver. Click Printer in the menu bar and make sure that Use Printer Offline is not selected. • Windows Server® 2012 R2 Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. Right-click the Brother XXX-XXXX. Click See what's printing. If printer driver options appear, select your printer driver. Click Printer in the menu bar and make sure Use Printer Offline is not selected. Check the machine is not in Power Off mode. If the machine is in Power Off mode, press on the control panel, and then send the print data again. The machine is not printing or has stopped printing. (HL-L5000D/HL-L5100DN/HL-L5200DW/HL-L5200DWT/ HL-L6200DW/HL-L6200DWT) Press Cancel. (HL-L6300DW) Press . The machine will cancel the print job and clear it from the machine's memory. The printout may be incomplete. Send the print data again. The machine prints unexpectedly or it prints garbage. The headers or footers appear when the document displays on the screen but they do not show up when it is printed. There is an unprintable area on the top and bottom of the page. Adjust the top and bottom margins in your document to allow for this. 260
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