Brother International HL-L6300DW Online Users Guide HTML - Page 268

Examples of poor print quality Toner specks Hollow print Recommendation • Make sure the media type setting in the driver matches the type of paper you are using. • Clean the drum unit. • The toner cartridge may be damaged. Replace the toner cartridge with a new toner cartridge. • The drum unit may be damaged. Replace the drum unit with a new drum unit. • The fuser unit may be contaminated. Contact Brother Customer Service. In USA: 1-877-BROTHER (1-877-276-8437) In Canada: www.brother.ca/support • Select Thick Paper mode in the printer driver or use thinner paper than you are currently using. • Select the appropriate media type in the menu setting. • Check the machine's environment. Conditions such as high humidity can cause hollow print. • The drum unit may be damaged. Replace the drum unit with a new drum unit. • Clean the corona wire inside the drum unit. • The drum unit may be damaged. Replace the drum unit with a new drum unit. All black White lines across the page • Select the appropriate media type in the printer driver. • Select the appropriate media type in the menu setting. • The problem may disappear by itself. Print multiple blank pages to clear this problem, especially if the machine has not been used for a long time. • Clean the drum unit. • The drum unit may be damaged. Replace the drum unit with a new drum unit. • Clean the drum unit. • The drum unit may be damaged. Replace the drum unit with a new drum unit. Lines across the page White lines, bands or ribbing across the page • Check the machine's environment. Conditions such as high humidity and high temperatures may cause this print quality problem. • Clean the drum unit. • If the problem is not solved after printing a few pages, replace the drum unit with a new drum unit. 263