Brother International HL-L6300DW Online Users Guide HTML - Page 280
My Brother Machine Cannot Print over the Network
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Home > Troubleshooting > Network Problems > My Brother Machine Cannot Print over the Network My Brother Machine Cannot Print over the Network Related Models: HL-L5100DN/HL-L5200DW/HL-L5200DWT/HL-L6200DW/HL-L6200DWT/HL-L6300DW Cause Action Interface Your security software blocks your machine's access to the network. Some security software might block access without showing a security Wired/Wireless alert dialog box even after successful installation. To allow access, see the instructions for your security software or ask the software manufacturer. Your Brother machine was • not assigned an available IP address. • Confirm the IP address and the Subnet Mask. Verify that both the IP addresses and Subnet Masks of your computer and the Brother machine are correct and located on the same network. For more information about how to verify the IP address and the Subnet Mask, ask your network administrator. (Windows®) Confirm the IP address and the Subnet Mask using the Network Connection Repair Tool. Wired/Wireless The failed print job is still in your computer's print queue. • If the failed print job is still in your computer's print queue, delete it. Wired/Wireless • Otherwise, double-click the printer icon in the following folder and cancel all documents: - (Windows® XP/Windows Server® 2003) Click Start > Printers and Faxes. - (Windows Vista®) Click (Start) > Control Panel > Hardware and Sound > Printers. - (Windows® 7) Click (Start) > Devices and Printers > Printers and Faxes. - (Windows® 8) Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware and Sound group, click View devices and printers > Printers. - (Windows Server® 2008) Click Start > Control Panel > Printers. - (Windows Server® 2012) Move your mouse to the lower right corner of your desktop. When the menu bar appears, click Settings > Control Panel. In the Hardware group, click View devices and printers > Printers. - (Windows Server® 2012 R2) Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. - (OS X v10.8.5) Click System Preferences > Print & Scan. - (OS X v10.9.x, 10.10.x) Click System Preferences > Printers & Scanners. 275
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