Brother International HL-L9310CDW Online Users Guide HTML - Page 250
Server Error, Shortcut Error, Related Information, Error Messages, Cause, Action
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Server Error Error Messages Server Error 01 Authentication failed. Do the following: 1. Go to http://bwc.brother.com to get a new temporary ID. 2. Press OK and enter your new temporary ID in the next screen. Server Error 03 Failed to upload. Unsupported file or corrupt data. Confirm data of file. Server Error 13 Service temporarily unavailable. Try again later. Cause The machine's authentication information (needed to access the service) has expired or is invalid. Action Apply for Brother Web Connect access again to receive a new temporary ID, and then use the new ID to register the account to the machine. The file you are trying to upload may have one of the following problems: • The file exceeds the service's limit on number of pixels, file size, etc. • The file type is not supported. • The file is corrupted. The file cannot be used: • Check the service's size or format restrictions. • Save the file as a different type. • If possible, get a new, uncorrupted version of the file. There is a problem with the service and it cannot be used now. Wait and try again. If you get the message again, access the service from a computer to confirm if it is unavailable. Shortcut Error Error Messages ShortCut Error 02 Account is invalid. Please register account and shortcut again after deleting this shortcut. Cause Action The shortcut cannot be used because Delete the shortcut, and then register the account was deleted after the the account and shortcut again. shortcut was registered. Related Information • Troubleshooting 245