Brother International MFC-4550 Users Manual - English - Page 217

MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES DOS Setup Printing Problems (Only for MFC 6550MC/7550MC) Question Recommendation I can not print from my application software. • Check that the DOS application software interface settings match those of your printer: for example, if you are using a parallel printer cable, you would probably set your DOS software printer port to LPT1. • Check for an error message on the LCD. • IfyouareusingtheRS100Mserialinterfaceboard,makesure the RS-232C serial interface is selected with the slide switch. Make sure the interface settings are correctly set up with the proper DIP switches. Make sure the serial parameters for baud rates, parity and stop bits match those in your application software and the MFC. The MFC prints, but it prints incorrect information. Sometimes it prints a couple of characters and then ejects the page, etc. This is an indication that your application printer emulation setting and the MFC'S printer emulation do not match. Check your application software to make sure you selected the correct printer driver. The MFC emulates HP LaserJet IIP. Try setting the MFC to HP emulation in Remote Printer Console and then select the HP LaserJet IIP printer in your application software. The MFC prints the first part of my document but does not print the last page. (The LCD shows REMAINED DATA.) This is common problem with database software and spreadsheet software when they are not correctly set up. The data has been sent to the printer but the printer did not receive the Page Eject command. Press the FF/Cont Key to eject the page. Then ask your software supplier how to add a Page Eject (or Form Feed) command to the end of your print job. How can I change the Use the Remote Printer Console (RPC) program. User settings or default settings on the MFC? Optional Apple Macintosh Serial Interface Board (RS100M) Setup Printing Problems Question Recommendation I can not print from my application software. • Make sure you installed the Macintosh printer driver in the System Folder and selected it with Chooser. • Check the PORT selection within the Chooser: it should match the port to which you physically attached the printer cable. • Theserialslideswitchontheoptionalinterfaceboardshould be in the Apple (RS-422A) position. • Check the printer cable type: you can not use a LocalTalk or straight-through cable. See Chapter 15 for details on different types of printer cables. Maintenance 16-12