Brother International MFC-4550 Users Manual - English - Page 219

MFC 4550/6550MC/7550MC OP-US-5.0 TROUBLESHOOTING PROCEDURES General Printing Problems Question Recommendation The MFC prints unexpectedly or it prints garbage. • Turn the MFC on and off or reset it. • Makesureyourapplicationsoftwareiscorrectlysetuptouse the MFC by checking the printer settings in your application software. • Makesurethatthecorrectinterfacetypeandsettingsareset up to match your computer. Be sure to use the RS-422A serial interface for Macintosh computers and the RS-232C serial interface for PCs. Refer to "Connecting the Serial Interface Board (RS100M)" in Chapter 15. (Only for MFC 6550MC/ 7550MC) The MFC can not print full pages of a document. An error message PRINT OVERRUN occurs. The MFC received a very complex print job and could not process part of the page. This may be solved by the following ways. • If you are using Windows® 95 or Windows® 3.1 with the supplied printer driver, see the "Windows® Setup Printing Problems" section. • Try to reduce the complexity of your document or reduce the print resolution. The MFC prints the first couple of pages correctly, then some pages have text missing. (Only for MFC 6550MC/7550MC) This is a problem usually relating to serial interface settings. Your computer is not recognizing the printer's input buffer full signal. Causes could be the wrong type of serial cable (incorrectly wired or too long) or incorrect setting of your computer serial interface. The MFC can not print full pages of a document. A MEMORY FULL error message occurs. • Expand the printer memory by installing one of the optional memory boards (ME1000 or ME2000) . • Reducetheprinterresolution. • Reduce the complexity of your document and try again. • Reducethegraphicqualityorthenumberoffontsizeswithin your application software. My headers or footers appear when I view my document on the screen but do not show up when I print them. Most laser printers have a restricted area that will not accept print. Usually these are the first two lines and last two lines, leaves 62 printable lines. Adjust the top and bottom margins in your document to allow for this. Maintenance 16-14