Brother International MFC 640CW Network Users Manual - English - Page 63
Troubleshooting, Overview, General problems, CD-ROM is inserted, but does not start automatically - unable to print
UPC - 012502614036
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7 Troubleshooting Overview This chapter explains how to resolve typical network problems you may encounter when using the machine. 7 If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com This chapter is divided into the following sections: ■ General problems ■ Network print software installation problems ■ Printing problems ■ Scanning and PC-FAX problems ■ Protocol-specific troubleshooting ■ Wireless network specific troubleshooting General problems CD-ROM is inserted, but does not start automatically If your computer does not support Autorun, the menu will not start automatically after inserting the CD-ROM. In this case, execute setup.exe in the root directory of the CD-ROM. How to reset the Brother print server to factory default You can reset the print server back to its default factory settings (resetting all information such as the password and IP address information). See Restoring the network settings to factory default on page 4-21. My computer cannot find the machine/print server My machine/print server does not appear in the window of Remote Setup or BRAdmin Professional (BRAdmin Light) Firewall setting on your PC may be rejecting the necessary network connection. For more information, see Check the following: on page 7-3. Re-select your machine in the DeviceSelector application located in Macintosh HD/Library/Printers/Brother/Utilities or from the model pull-down list of ControlCenter2. 7 - 1