Brother International MFC-8220 Users Manual - English - Page 162
Paper Handling Difficulties, Print Quality Difficulties, Network Difficulties, DIFFICULTY, SUGGESTIONS - driver
UPC - 012502609957
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DIFFICULTY SUGGESTIONS 'MFC Connect Failure' If the MFC is not connected to your PC and you have loaded the Brother software, the PC will show 'MFC Connect Failure' each time you restart Windows®. You can ignore this message or you can turn it off as follows. Double-click "\tool\WarnOFF.REG" from the supplied CD-ROM. The Scan key on the MFC's control panel will not work unless you restart your PC with the MFC connected. To turn it back on, double-click "\tool\WarnON.REG" from the supplied CD-ROM. Paper Handling Difficulties The MFC does not load paper. The LCD shows Check Paper or Paper Jam. Check to see if the Check Paper or Paper Jam message appears on the LCD. If it is empty, load a new stack of paper into the paper tray. If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray. Reduce the amount of paper in the paper tray, and then try again. Check that the manual feed mode is not selected in the printer driver. The MFC does not feed paper Reinsert the paper firmly, load one sheet at a time. Make sure that from the manual feed tray. manual feed mode is selected in the printer driver. How can I load envelopes? You can load envelopes from the manual feed tray. Your application software must be set up to print the envelope size you are using. This is usually done in the Page Setup or Document Setup menu of your software. Refer to your software application manual. What paper can I use? You can use plain paper, envelopes, transparencies and labels that are made for laser machines. (See About paper on page 2-1.) How can I clear paper jams? See Paper jams on page 12-5. Print Quality Difficulties Printed pages are curled. Thin or thick paper below the standard can cause this problem. Make sure you select the Paper Type that suits the media type you use. (See Setting the Paper Type on page 4-5 and Media Type on page 2-4 in Software User's Guide on the CD-ROM.) Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are using. -OR- The print media may be too thick or have a rough surface. (See Setting the Paper Type on page 4-5 and Media Type on page 2-4 in Software User's Guide on the CD-ROM.) Printouts are too light. Set Toner Save mode to off in the Advance tab in the printer driver. (See Toner Save on page 2-7 in Software User's Guide on the CD-ROM.) Network Difficulties I cannot print over the Network Make sure that your MFC is plugged into the AC power outlet and is On Line and in Ready mode. Press the Test switch. Then the current settings of the NC-9100h are printed.Verify that the cabling and Network connections are good. If possible, try connecting the MFC to a different port on your hub using a different cable. Check to see if there is any LED activity. The NC-9100h has a two color LED for diagnosing problems. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14