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Brother International MFC-8680DN Network Users Manual - English - Page 204

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Troubleshooting d Verify that the print server is on your network as follows: „ Windows® Try pinging the print server from the host operating system command prompt with the command: Click Start, All Programs 1, Accessories then choose Command Prompt. 1 Programs for Windows® 2000 users ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two minutes for the print server to load its IP address after setting the IP address). „ Mac OS X 10.3.9 or greater 1 From the Go menu, choose Applications. 2 Open the Utilities folder. 3 Double click the Terminal icon. 4 Try pinging the print server from the Terminal window: ping ipaddress Where ipaddress is the print server IP address (note that in some instances it can take up to two minutes for the print server to load its IP address after setting the IP address). e If you have tried step a to step d above and it does not work, then reset the print server back to the default factory settings and try from the initial setup again. (For information on how to reset to the default factory settings, see Restoring the network settings to factory default on page 123.) f (Windows®) If the installation failed, the Firewall on your computer may be blocking the necessary network connection to the machine. In this case, you will need to disable the Firewall on your computer and reinstall the drivers. (For how to disable the Firewall, see General problems on page 191.) If you are using personal Firewall software, see the user's guide for your software or contact the software manufacturer. Printing problems 15 Print job is not printed Check the status and configuration of the print server. 15 15 a Make sure that the machine is powered on, is on-line and ready to print. b Print the Network Configuration List of the machine and check if the settings such as IP address settings are correct for your network. The problem may be the result of mismatched or duplicate IP address. Verify that the IP address is correctly loaded into the print server, and make sure that no other nodes on the network have this IP address. (For information on how to print the Network Configuration List, see Printing the Network Configuration List on page 123.) 194

Section	Page
NETWORK USER’S GUIDE	1
Table of Contents	6
1 Introduction	11
Overview	11
Network features	12
Network printing	12
Network scanning	12
Network PC Fax (Not available for DCP-8080DN and DCP-8085DN)	12
Fax to Server (For MFC-8880DN and MFC-8890DW)	12
Management utilities	12
Internet fax/scan to E-mail server (MFC-8880DN and MFC-8890DW only)	14
Types of network connections	15
Wired network connection example	15
Peer-to-Peer printing using TCP/IP	15
Network Shared printing	16
Wireless network connection examples (For MFC-8890DW only)	17
Connected to a computer with an access point on the network (Infrastructure mode)	17
Connected to a wireless capable computer without an access point on the network (Ad-hoc mode)	17
Protocols	18
TCP/IP protocols and functionalities	18
DHCP/BOOTP/RARP	18
APIPA	18
ARP	18
DNS client	18
NetBIOS name resolution	18
WINS	19
LPR/LPD	19
SMTP client	19
Custom Raw Port (Default is Port 9100)	19
IPP	19
mDNS	19
TELNET	19
SNMP	19
LLMNR	19
Web services	20
Web server (HTTP)	20
FTP	20
SNTP	20
CIFS	20
LDAP (For MFC-8880DN and MFC-8890DW only)	20
IPv6	20
Other protocol	21
LLTD	21
2 Configuring your machine for a network	22
Overview	22
IP addresses, subnet masks and gateways	22
IP address	22
How the IP address is assigned to your print server:	23
Subnet mask	23
Gateway (and router)	24
Step by step chart	24
Setting the IP address and subnet mask	25
Using the BRAdmin Light utility to configure your machine as a network printer	25
BRAdmin Light	25
How to configure your machine using the BRAdmin Light utility	25
Using the control panel to configure your machine for a network	27
Using other methods to configure your machine for a network	27
Changing the print server settings	28
Using the BRAdmin Light utility to change the print server settings	28
Using the BRAdmin Professional 3 utility to change print server settings (Windows®)	28
Using the control panel to change the print server settings	29
Using Web Based Management (web browser) to change the print/scan server settings	30
Using Remote Setup to change the print server settings (Not available for Windows Server® 2003/2008) (Not available for DCP-8085DN and DCP-8080DN)	30
Remote Setup for Windows®	30
Remote Setup for Macintosh	30
Using other methods to change print server settings	30
3 Configuring your machine for a wireless network (For MFC-8890DW)	31
Overview	31
Wireless network terms and concepts	32
SSID (Service Set Identifier) and channels	32
Authentication and encryption	32
Authentication methods	32
Encryption methods	33
Network key	34
Step by step chart for wireless network configuration	35
For Infrastructure mode	35
For Ad-hoc mode	36
Confirm your network environment	37
Connected to a computer with an access point in the network (Infrastructure mode)	37
Connected to a wireless capable computer without an access point in the network (Ad-hoc mode)	37
Confirm your wireless network setup method	38
Configuration using the machine’s control panel Setup Wizard to configure your machine for a wireless network	38
Configuration using the SES/WPS or AOSS™ control panel menu (Automatic Wireless mode) (Infrastructure mode only)	38
Configuration using the PIN Method of Wi-Fi Protected Setup (Infrastructure mode only)	39
Configuration using the Brother installer application on the CD-ROM to configure your wireless network machine	40
Configuration temporarily using a network cable	40
Configure your machine for a wireless network	41
Using the Setup Wizard from the control panel	41
Using the SES/WPS or AOSS™ control panel menu to configure your machine for a wireless network (Automatic Wireless mode)	46
Using the PIN Method of Wi-Fi Protected Setup	49
Using the Brother installer application on the CD-ROM to configure your machine for a wireless network	50
4 Wireless configuration for Windows® using the Brother installer application (For MFC-8890DW)	51
Configuration in Infrastructure mode	51
Before configuring the wireless settings	51
Configure the wireless settings	53
Configuration using the SES/WPS or AOSS™ from the control panel menu (Automatic Wireless mode)	61
Before configuring the wireless settings	61
Configure the wireless settings	61
Configuration in Ad-hoc mode	66
Before configuring the wireless settings	66
Configure the wireless settings	66
5 Wireless configuration for Macintosh using the Brother installer application (For MFC-8890DW)	78
Configuration in Infrastructure mode	78
Before configuring the wireless settings	78
Configure the wireless settings	80
Configuration using the SES/WPS or AOSS™ from the control panel menu (Automatic Wireless mode)	88
Configuration in Ad-hoc mode	93
Before configuring the wireless settings	93
Configure the wireless settings	93
6 Control panel setup	103
Network menu	103
TCP/IP	103
Boot Method	103
IP Address	105
Subnet Mask	105
Gateway	106
Node Name	107
WINS Config	107
WINS Server	108
DNS Server	109
APIPA	110
IPv6	110
Ethernet (wired network only)	111
Setup Wizard (MFC-8890DW wireless network only)	111
SES/WPS or AOSS™ (MFC-8890DW wireless network only)	112
WPS w/PIN Code (MFC-8890DW wireless network only)	112
WLAN Status (MFC-8890DW wireless network only)	112
Status	112
Signal	113
SSID	113
Comm.Mode	114
Set to Default (MFC-8890DW only)	114
Wired Enable (MFC-8890DW wired network only)	115
WLAN Enable (MFC-8890DW wireless network only)	115
E-mail / IFAX (MFC-8880DN and MFC-8890DW only)	116
Mail Address	116
Setup Server	116
SMTP Server	116
SMTP Port	117
Auth. for SMTP	117
POP3 Server	118
POP3 Port	119
Mailbox Name	119
Mailbox Pwd	120
APOP	120
Setup Mail RX	121
Auto Polling	121
Poll Frequency	121
Header	122
Del Error Mail	122
Notification	123
Setup Mail TX	123
Sender Subject	123
Size Limit	124
Notification	124
Setup Relay	125
Rly Broadcast	125
Relay Domain	125
Relay Report	126
How to set a new default for Scan to E-mail (E-mail server) (MFC-8880DN and MFC-8890DW only)	127
How to set a new default for Scan to FTP	128
How to set a new default for Scan to Network	129
Fax to Server (For MFC-8880DN and MFC-8890DW)	130
Setting Fax to Server to On	130
How to operate Fax to Server	131
Time Zone	132
Windows® Time Zone setting	132
Restoring the network settings to factory default	133
Printing the Network Configuration List	133
7 Driver Deployment Wizard (Windows® only)	134
Overview	134
Connection methods	134
Peer-to-peer	134
Network Shared	135
How to install the Driver Deployment Wizard software	135
Using the Driver Deployment Wizard software	136
8 Network printing from Windows®: basic TCP/IP Peer-to-Peer printing	139
Overview	139
Configuring the standard TCP/IP port	140
Printer driver not yet installed	140
Printer driver already installed	141
Other sources of information	141
9 Internet printing for Windows®	142
Overview	142
IPP printing for Windows® 2000/XP, Windows Vista® and Windows Server® 2003/2008	142
Windows Vista® and Windows Server® 2008	142
Windows® 2000/XP and Windows Server® 2003	144
Specifying a different URL	146
Other sources of information	146
10 Network printing from Macintosh using the BR-Script 3 driver	147
Overview	147
How to choose the BR-Script 3 printer driver (TCP/IP)	147
For Mac OS X 10.3.9 to 10.4.x users	147
For Mac OS X 10.5.x	149
Other sources of information	150
11 Web Based Management	151
Overview	151
How to configure the machine settings using Web Based Management (web browser)	152
Password information	153
Secure Function Lock 2.0	154
How to configure the Secure Function Lock 2.0 settings using Web Based Management (web browser)	155
Basic configuration	155
Scanning when using Secure Function Lock 2.0	156
Restricting PC print by PC user login name	156
Setting up public mode	157
Other features	157
Changing the Scan to FTP configuration using a web browser	158
Changing the Scan to Network configuration using a web browser	160
Changing the LDAP configuration using a web browser (For MFC-8880DN and MFC-8890DW)	162
12 LDAP operation (For MFC-8880DN and MFC-8890DW)	163
Overview	163
Changing the LDAP configuration using a Browser	163
LDAP operation using the control panel	163
13 Internet fax and Scan to E-mail (E-mail server) (For MFC-8880DN and MFC-8890DW)	164
Internet fax Overview	164
Getting connected	164
Control panel key functions	165
Sending an Internet fax	165
Manually entering text	166
Receiving E-mail or Internet fax	166
Receiving an Internet fax to your computer	167
Forwarding received E-mail and fax messages	167
Relay broadcasting	167
Relay broadcast from a machine	168
Sending to multiple phone numbers:	169
Relay broadcast from a computer	169
Microsoft® Outlook®:	169
TX Verification Mail	170
Setup Mail TX	170
Setup Mail RX	170
Error mail	170
Important information on Internet fax	171
Scan to E-mail (E-mail server) overview	172
How to operate Scan to E-mail (E-mail server)	172
Using One Touch or Speed Dial number	173
14 Security features	174
Overview	174
Security terms	174
Security protocols	175
SSL (Secure Socket Layer) / TLS (Transport Layer Security)	175
Web server (HTTPS)	175
IPPS	175
SNMPv3	175
Security methods for E-mail notification	175
POP before SMTP (PbS)	175
SMTP-AUTH (SMTP Authentication)	175
APOP (Authenticated Post Office Protocol)	175
Configuring the protocol settings	176
Managing your network printer securely	177
Secure Management using Web Based Management (web browser)	177
Secure Management using BRAdmin Professional 3 (Windows®)	179
To use the BRAdmin Professional utility securely, you need to follow the points below.	179
Printing documents securely using IPPS	180
Specifying a different URL	180
Using E-mail notification with user authentication (For MFC-8880DN and MFC-8890DW)	181
Creating and installing a certificate	183
Creating and installing a self-signed certificate	185
How to create and install a self-signed certificate	185
How to install the self-signed certificate on your computer	186
Creating CSR and installing a certificate	198
How to create the CSR	198
How to install the certificate to your printer	199
Import and export the certificate and private key	200
How to import the certificate and private key	200
How to export the certificate and private key	200
15 Troubleshooting	201
Overview	201
General problems	201
Network print software installation problems	202
Printing problems	204
Scanning and PC Fax problems	206
Wireless network troubleshooting (MFC-8890DW only)	208
Wireless setup problems	208
Wireless connection problem	209
Protocol-specific troubleshooting	210
Windows® 2000/XP, Windows Vista® and Windows Server® 2003/2008 IPP troubleshooting	210
Web Based Management (web browser) troubleshooting (TCP/IP)	210
LDAP troubleshooting	210
Appendix A	211
Using services	211
Other ways to set the IP address (for advanced users and administrators)	211
Using DHCP to configure the IP address	211
Using BOOTP to configure the IP address	212
Using RARP to configure the IP address	213
Using APIPA to configure the IP address	213
Using ARP to configure the IP address	214
Using the TELNET console to configure the IP address	215
Using the Brother Web BRAdmin server software for IIS to configure the IP address	216
Installation when using web services (Windows Vista®)	217
Installation when using a Network Print Queue or Share (printer driver only)	218
Appendix B	219
Print server specifications	219
Ethernet wired network	219
Wireless network	220
Function table and default factory settings	222
DCP-8080DN, DCP-8085DN, MFC-8480DN and MFC-8680DN	222
MFC-8880DN	225
MFC-8890DW	229
Entering Text	235
Appendix C	237
Open Source Licensing Remarks	237
Part of the software embedded in this product is gSOAP software.	237
This product includes SNMP software from WestHawk Ltd.	237
MIT Kerberos statements	238
MIT Kerberos license copyright Version 1.6.3	238
Cyrus SASL statements	241
The Cyrus SASL License	241
OpenSSL statements	242
OpenSSL License	242
Original SSLeay License	242
OpenLDAP Statements	244
This product includes software developed by the OpenLDAP Project.	244
The OpenLDAP Public License Version 2.8, 17 August 2003	244
The OpenLDAP Public License	245
RFC 2251 Full Copyright Statement	246

Match case Limit results 1 per page

Troubleshooting

194

Verify that the print server is on your network as follows:

Windows

Try pinging the print server from the host operating system command prompt with the command:

Click

Start

All Programs

Accessories

then choose

Command Prompt

Programs

for Windows

2000 users

ping ipaddress

Where

ipaddress

is the print server IP address (note that in some instances it can take up to two

minutes for the print server to load its IP address after setting the IP address).

Mac OS X 10.3.9 or greater

From the

menu, choose

Applications

Open the

Utilities

folder.

Double click the

Terminal

icon.

Try pinging the print server from the Terminal window:

ping ipaddress

Where

ipaddress

is the print server IP address (note that in some instances it can take up to

two minutes for the print server to load its IP address after setting the IP address).

If you have tried step

to step

above and it does not work, then reset the print server back to the

default factory settings and try from the initial setup again. (For information on how to reset to the default

factory settings, see

Restoring the network settings to factory default

on page 123.)

(Windows

)

If the installation failed, the Firewall on your computer may be blocking the necessary network

connection to the machine. In this case, you will need to disable the Firewall on your computer and re-

install the drivers. (For how to disable the Firewall, see

General problems

on page 191.) If you are using

personal Firewall software, see the user’s guide for your software or contact the software manufacturer.

Printing problems

Print job is not printed

Check the status and configuration of the print server.

Make sure that the machine is powered on, is on-line and ready to print.

Print the Network Configuration List of the machine and check if the settings such as IP address settings

are correct for your network. The problem may be the result of mismatched or duplicate IP address.

Verify that the IP address is correctly loaded into the print server, and make sure that no other nodes on

the network have this IP address. (For information on how to print the Network Configuration List, see

Printing the Network Configuration List

on page 123.)