Home » Brother International Manuals » Printers » Brother International MFC-J6530DW » Manual Viewer

Brother International MFC-J6530DW Basic Users Guide - Page 63

Troubleshooting for Other Print Problems, B

View all Brother International MFC-J6530DW manuals

Add to My Manuals
Save this manual to your list of manuals

Page 63 highlights

Troubleshooting for Other Print Problems Difficulties Poor print quality White lines appear in text or graphics. Suggestions Check the print quality. See Related Information: Check the Print Quality at the end of this section. Make sure the Media Type setting in the printer driver or the Paper Type setting in the machine's menu matches the type of paper you are using. For more information, see the Online User's Guide: Print Settings (Windows®) or Print Options (Macintosh). Check the print quality. See Related Information: Check the Print Quality at the end of this section. B Troubleshooting A The machine prints blank pages. Characters and lines are blurred. Printing appears dirty or ink seems to run. Photo paper does not feed correctly. Black lines or streaks appear in copies. A Check the print quality. See Related Information: Check the Print Quality at the end of this section. Check the printing alignment. See Related Information: Check the Print Alignment from Your Brother Machine at the end of this section. For more information, see the Online User's Guide: Check the Print Alignment from Your Computer (Windows®) or Check the Print Alignment from Your Computer (Macintosh). Change the print setting options. For more information, see the Online User's Guide: Change the Print Setting Options When Having Printing Problems. If you are using photo paper, make sure the glossy side of the photo paper is face down in the tray and you have set the correct paper type. If you are printing a photo from your computer, set the Media Type in the printer driver. When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose. Black lines on copies are typically caused by dirt or correction fluid on the glass strip. Clean the glass strip, scanner glass, and the white bar and white plastic above them. See Related Information: Clean the Scanner at the end of this section. 49

Section	Page
Basic User's Guide MFC-J6530DW/MFC-J6730DW	1
Brother Numbers	3
FAQs (Frequently Asked Questions)	3
For Customer Service	3
Ordering Accessories and Supplies	4
Order Information	4
Notice - Disclaimer of Warranties (USA and Canada)	5
You Can Use the Following Features	6
High Speed Copy & Scan	6
Web Connect / Brother Apps	6
Mobile Connect	6
User's Guides and Where to Find Them	7
Basic Operations and Where to Find Instructions	8
The Online User's Guide Helps You Get the Most Out of Your Machine	9
Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online.	10
Definitions of Notes	11
For the Latest Driver Updates	11
Compilation and Publication Notice	11
Table of Contents	12
1 General Information	15
Control Panel Overview	15
Touchscreen LCD Overview	17
New Information from Brother	20
Access Brother Utilities (Windows®)	20
Uninstall the Brother Software and Drivers (Windows®)	21
2 Paper Handling	22
Load Paper	22
Loading Paper Overview	22
Load Letter or A4 Size Paper in Paper Tray #1 / Paper Tray #2	24
Load Ledger, Legal, or A3 Size Paper in Paper Tray #1 / Paper Tray #2	26
Load Paper in the Manual Feed Slot	29
Change the Paper Size and Paper Type	31
Change the Check Paper Size Setting	31
Recommended Print Media	32
Handle and Use Print Media	32
Load Documents	32
Load Documents in the Automatic Document Feeder (ADF)	32
Load Documents on the Scanner Glass	33
3 Print	35
Print from Your Computer	35
Print a Document (Windows®)	35
Print a Document (Macintosh)	35
Various Printing	35
Print Photos Directly from a USB Flash Drive	36
Preview and Print Photos from a USB Flash Drive	36
Print Settings Overview	36
4 Copy	37
Copy a Document	37
Other Copy Options	37
5 Scan	38
Before Scanning	38
Scan from Your Computer (Windows®)	38
Scan Using ControlCenter4 Advanced Mode (Windows®)	38
Scan Using the Scan Button on Your Brother Machine	39
Scan Using the Scan Button on the Machine	39
6 Fax	40
Before Faxing	40
Set Your Station ID	40
Telephone Line Interference/VoIP	40
Receive Modes Overview	41
Choose the Correct Receive Mode	42
Set the F/T Ring Time (Pseudo/Double-ring)	43
Set the Number of Rings Before the Machine Answers (Ring Delay)	43
Store Numbers	44
Store Address Book Numbers	44
Change or Delete Address Book Names or Numbers	44
Telephone Services and External Devices	45
Voice Mail	45
Caller ID	45
Distinctive Ring	45
Voice Over Internet Protocol (VoIP)	45
Connection of an External Telephone Answering Device (TAD)	45
External and Extension Telephones	45
Fax Using Your Machine	46
Send a Fax	46
Fax Using Your Computer (PC-FAX)	47
Send Faxes from Your Computer	47
Receive Faxes on Your Computer (Windows® only)	48
A Routine Maintenance	49
Clean the Scanner	49
Check the Print Quality	49
Check the Print Alignment from Your Brother Machine	51
B Troubleshooting	52
Identify the Problem	52
Error and Maintenance Messages	53
Transfer Your Faxes or Fax Journal Report	58
Troubleshooting for Wireless LAN setup	60
Wireless LAN Report Error Codes	60
Print or Scan Problems	61
Troubleshooting for Other Print Problems	63
Fax and Telephone Problems	65
Troubleshooting for Other Fax Problems	66
Document and Paper Jams	68
Document Jams	68
Document is Jammed in the Top of the ADF Unit	68
Document is Jammed in the Bottom of the ADF Unit	68
Document is Jammed inside the ADF Unit	68
Remove Paper Scraps Jammed in the ADF	69
Printer Jam or Paper Jam	69
Paper is Jammed in the Front of the Machine	69
Paper is Jammed in the Back of the Machine	73
Remove Paper Scraps	75
C Appendix	77
Enter Text on Your Brother Machine	77
Check the Machine Information	77
Reset Your Brother Machine	78
Reset Functions Overview	78
Supply Specifications	79