Brother International MFC-J6945DW Online Users Guide HTML - Page 538
Error Message, Cause, Action, Related Information, Telephone Line, Interference/VoIP
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Error Message Comm.Error Connection Error Connection Failed Cover is Open. Data Remaining in Memory Disconnected Document Jam/too Long DR Mode in Use High Temperature Hub is Unusable. Cause Action Poor telephone line quality caused a communication error. Send the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line. Other devices are trying to connect to the Wi-Fi Direct network at the same time. Make sure there are no other devices trying to connect to the Wi-Fi Direct network, and then try to configure the WiFi Direct settings again. The Brother machine and your mobile device cannot communicate during the Wi-Fi Direct network configuration. • Move the mobile device closer to your Brother machine. • Move your Brother machine and the mobile device to an obstruction-free area. • If you are using the PIN Method of WPS, make sure you have entered the correct PIN. The scanner cover is not locked in the closed position. Lift the scanner cover and then close it again. Make sure the telephone line cord and interface cable (if used) have been guided correctly through the cable channel and out the back of the machine. The ink cartridge cover is not locked in the Firmly close the ink cartridge cover until it closed position. locks into place. Print data is left in the machine's memory. Press . The machine will cancel the job and clear it from the memory. Try to print again. The other person or other person's fax machine stopped the call. Try to send or receive again. If calls are stopped repeatedly and you are using a VoIP (Voice over IP) system, try changing the Compatibility to Basic (for VoIP). See Related Information: Telephone Line Interference/VoIP. The document was not inserted or fed correctly, or the document scanned from the ADF was too long. Remove the jammed document, and then press . Set the document in the ADF correctly. See Related Information: Load Documents in the Automatic Document Feeder (ADF). See Related Information: Document Jams. The machine is in Distinctive Ring mode. You cannot change the Receive Mode from Manual to another mode. Set Distinctive Ring to Off. See Related Information: Turn off Distinctive Ring. The room temperature is too high. After cooling the room, allow the machine to cool down to room temperature. Try again when the machine has cooled down. A hub or USB flash drive with hub has been connected to the USB direct interface. Hubs, including a USB flash drive with a built-in hub, are not supported. Unplug the device from the USB direct interface. 530