Brother International MFC-J6945DW Online Users Guide HTML - Page 586
My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network, Home >, > My Brother
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Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network Cause Action Interface Your security software blocks your machine's access to the network. (The Network scanning feature does not work. ) • Windows Wired/Wireless Configure the third-party Security/Firewall Software to allow Network scanning. To add port 54925 for Network scanning, type the information below: - In Name: Type any description, for example Brother NetScan. - In Port number: Type 54925. - In Protocol: UDP is selected. See the instruction manual that came with your third-party Security/Firewall Software or contact the software manufacturer. • Mac (Brother iPrint&Scan) In the Finder menu bar, click Go > Applications, and then doubleclick the Brother iPrint&Scan icon. The Brother iPrint&Scan window appears. Click the Select your Machine button, and then follow the on-screen instructions to reselect your network machine. (TWAIN driver) In the Finder menu bar, click Go > Applications > Brother > TWAIN Driver Utility, and then double-click the Device Selector icon. The Device Selector window appears. Reselect your network machine, make sure Status is idle, and then click OK. Your security software blocks your machine's access to the network. (The network PC-Fax Receive feature does not work.) (Windows) Set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, type the information below: • In Name: Type any description, for example Brother PC-FAX Rx. • In Port number: Type 54926. • In Protocol: UDP is selected. See the instruction manual that came with your third-party Security/ Firewall Software or contact the software manufacturer. Wired/Wireless Your security software blocks your machine's access to the network. Some security software might block access without showing a security Wired/Wireless alert dialog box even after successful installation. To allow access, see the instructions for your security software or ask the software manufacturer. Your Brother machine was • not assigned an available IP address. • • Confirm the IP address and the Subnet Mask. Verify that both the IP addresses and Subnet Masks of your computer and the Brother machine are correct and located on the same network. For more information about how to verify the IP address and the Subnet Mask, ask your network administrator. Windows Confirm the IP address and the Subnet Mask using the Network Connection Repair Tool. Mac Wired/Wireless 578