Brother International MFC-J6945DW Online Users Guide HTML - Page 539

Error Message, Related Information, Replace the Ink, Cartridges, Printer Jam or, Paper Jam

Page 539 highlights

Error Message Ink Absorber NearFull Ink Absorber Pad Full Ink Low Install Ink Jam Front/Rear Jam Front Jam Rear Jam MP Tray Jam Front/MP Tray Jam Tray2 Repeat Jam XX Cause Action The ink absorber box is nearly full. The ink absorber box must be replaced soon. Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. The ink absorber box is full. These The ink absorber box must be replaced. components are periodic maintenance Call Brother Customer Service or a items that may require replacement after Brother Authorized Service Center to a period of time to ensure optimum have your machine serviced. performance from your Brother machine. Reasons for cleaning are: Because these components are periodic maintenance items, the replacement is not covered under the warranty. The need to replace these items and the time period 1. The machine automatically cleans itself after you remove the power cord and plug it back in. before replacement is dependent on the 2. After a paper jam has been cleared, number of purges and flushes required to the machine automatically cleans itself clean the ink system. These boxes before the next received page is acquire amounts of ink during the different printed. purging and flushing operations. The number of times a machine purges and flushes for cleaning varies depending on different situations. For example, frequently powering the machine on and off will cause numerous cleaning cycles since the machine automatically cleans 3. The machine automatically cleans itself after sitting idle for more than 30 days (infrequent use). 4. The machine automatically cleans itself after ink cartridges of the same color have been replaced 12 times. upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning. The more cleaning the machine requires, the faster these boxes will fill up. Repairs resulting from the use of nonBrother supplies may not be covered under the stated product warranty. The ink level is low. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black & white fax. Order a new ink cartridge. You can continue printing until the touchscreen displays Replace Ink. See Related Information: Replace the Ink Cartridges. • You can still scan even if the ink is low or needs to be replaced. An ink cartridge is not installed correctly. Remove the ink cartridge and re-install it slowly and firmly until it locks into place. See Related Information: Replace the Ink Cartridges. The paper is jammed in the machine. Remove the jammed paper. See Related Information: Printer Jam or Paper Jam. If there is a repeat paper jam, try another paper jam clear operation. See Related Information: Remove Paper Scraps. The paper guides are not set to the correct paper size. Make sure the paper guides are set to the correct paper size. The machine's paper support is not set correctly. Make sure the paper support is fully inserted into the machine. See Related Information: Paper is Jammed in the Front of the Machine. 531

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Error Message
Cause
Action
Ink Absorber NearFull
The ink absorber box is nearly full.
The ink absorber box must be replaced
soon. Call Brother Customer Service or a
Brother Authorized Service Center to
have your machine serviced.
Ink Absorber Pad Full
The ink absorber box is full. These
components are periodic maintenance
items that may require replacement after
a period of time to ensure optimum
performance from your Brother machine.
Because these components are periodic
maintenance items, the replacement is
not covered under the warranty. The need
to replace these items and the time period
before replacement is dependent on the
number of purges and flushes required to
clean the ink system. These boxes
acquire amounts of ink during the different
purging and flushing operations. The
number of times a machine purges and
flushes for cleaning varies depending on
different situations. For example,
frequently powering the machine on and
off will cause numerous cleaning cycles
since the machine automatically cleans
upon power up. The use of non-Brother
ink may cause frequent cleanings
because non-Brother ink could cause
poor print quality which is resolved by
cleaning. The more cleaning the machine
requires, the faster these boxes will fill up.
Repairs resulting from the use of non-
Brother supplies may not be covered
under the stated product warranty.
The ink absorber box must be replaced.
Call Brother Customer Service or a
Brother Authorized Service Center to
have your machine serviced.
Reasons for cleaning are:
1.
The machine automatically cleans
itself after you remove the power cord
and plug it back in.
2.
After a paper jam has been cleared,
the machine automatically cleans itself
before the next received page is
printed.
3.
The machine automatically cleans
itself after sitting idle for more than 30
days (infrequent use).
4.
The machine automatically cleans
itself after ink cartridges of the same
color have been replaced 12 times.
Ink Low
The ink level is low. If the sending
machine has the ability to convert it, the
color fax will be printed at your machine
as a black & white fax.
Order a new ink cartridge. You can
continue printing until the touchscreen
displays
Replace Ink
.
See
Related Information
:
Replace the Ink
Cartridges
.
You can still scan even if the ink is
low or needs to be replaced.
Install Ink
An ink cartridge is not installed correctly.
Remove the ink cartridge and re-install it
slowly and firmly until it locks into place.
See
Related Information
:
Replace the Ink
Cartridges
.
Jam Front/Rear
Jam Front
Jam Rear
Jam MP Tray
Jam Front/MP Tray
Jam Tray2
Repeat Jam XX
The paper is jammed in the machine.
Remove the jammed paper.
See
Related Information
:
Printer Jam or
Paper Jam
.
If there is a repeat paper jam, try another
paper jam clear operation.
See
Related Information
:
Remove Paper
Scraps
.
The paper guides are not set to the
correct paper size.
Make sure the paper guides are set to the
correct paper size.
The machine's paper support is not set
correctly.
Make sure the paper support is fully
inserted into the machine.
See
Related Information
:
Paper is
Jammed in the Front of the Machine
.
531