Brother International MFC-J6945DW Online Users Guide HTML - Page 543
Error Messages When Using the Brother Web Connect Feature, Transfer Your Faxes or Fax Journal Report
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Error Message Unusable Device Disconnect device from front connector & turn machine off & then on Unusable Device Please disconnect USB device. Wrong Document Size Settings Wrong Ink Cartridge Wrong Ink Color Wrong Tray Settings Cause A broken device is connected to the USB direct interface. Action Unplug the device from the USB direct interface, then press to turn the machine off and then on again. A USB device or USB flash drive that is Unplug the device from the USB direct not supported has been connected to the interface. Turn the machine off and then USB direct interface. on again. The document size option does not match Select the correct document size option, the size of your fax document. and then press Fax Start again. The ink cartridge model number is not compatible with your machine. Verify whether the cartridge model number will work with your machine. An ink cartridge has been installed in the wrong position. Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions. The machine's Paper Size and Tray Use settings do not match the size of paper in the tray you are using. Follow the instructions on the touchscreen and try to print again. Configure the paper size setting for the tray according to the LCD instructions. Related Information • Troubleshooting • Transfer Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature Related Topics: • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges • Change the Check Paper Size Setting • Telephone Line Interference/VoIP • Load Documents in the Automatic Document Feeder (ADF) • Document Jams • Turn off Distinctive Ring • Caller ID • Load Paper • Printer Jam or Paper Jam • Paper is Jammed in the Front of the Machine • Remove Paper Scraps • Clean the Paper Pick-up Rollers • Turn Off Memory Receive • Print a Fax Stored in the Machine's Memory • Change the Paper Size and Paper Type • Print Settings (Windows) • Print Options (Mac) • Load Paper in the Multi-purpose Tray (MP Tray) • Paper Handling and Printing Problems 535
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