Brother International QL-1100 Users Guide - Page 122
Other, Adjust to, 101.6 mm shipping label, Basic, Paper Size, 07 x, 4 103 mm x 164 mm, 07 103 mm
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Troubleshooting Problem Solution When I try to print 4" (101.6 mm) Try the following: wide shipping labels using various applications, the print result is different from the preview image. 1. From the printer driver settings, click the Other tab, and clear the Adjust to 4" (101.6 mm) shipping label checkbox. 16 Some information is cut off from the label. 2. Click the Basic tab. Click the Paper Size drop-down list, and select 4.07" x 6.4" (103 mm x 164 mm) or 4.07" (103 mm). The printed label contains streaks or poor quality characters, or the label is not fed correctly. A data transmission error appears on the computer. Labels are jammed in the cutter. Is the print head or roller dirty? While the print head generally remains clean under normal use, lint or dirt from the roller may become stuck on the printer head. If this occurs, clean the roller. For more information, see Clean the Roller on page 109. Is the Label Printer in cooling mode (the Status LED is flashing in orange)? Wait until the Status LED stops flashing and then try printing again. Contact Brother Customer Service. 114