Canon BJC-2000 Series User Manual - Page 88

Cause, Solution, Ports COM & LPT

Page 88 highlights

Cause Printer port LPT1: fault Installed printer driver not operating correctly A Windows Printing System (WPS) driver is installed on the computer Solution Check the status of the printer port LPT1 Click on Start, Settings, and Control Panel. Double-click on the System icon. On the Device Manager tab, doubleclick Ports (COM & LPT). Double-click Canon BJ LPT Printer Port (LPT1). The Device status should read "This device is working properly." Remove the installed BJ printer driver and then install the printer driver again To uninstall the printer driver, click Start and select Programs. Then select BJ Printer and click Uninstall. Follow the on-screen instructions. For details about installing the printer driver, see the Quick Start Guide. Change the WPS driver port setting to FILE or delete the WPS driver To change the port setting, open the WPS Driver Properties window. In the Details tab, select FILE in the "Print to Port" setting. To delete the WPS driver, click Start and select Programs. Then select Windows Printing System and click Uninstaller. Follow the on-screen instructions. To continue using the WPS printer, install a second parallel port. Troubleshooting Chapter 5 Troubleshooting 5-7

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Chapter 5
Troubleshooting
5-7
Cause
Solution
Printer port LPT1: fault
Check the status of the printer port LPT1
Click on
Start
,
Settings
, and
Control Panel
. Double-click
on the System icon. On the Device Manager tab, double-
click
Ports (COM & LPT)
. Double-click
Canon BJ LPT
Printer Port (LPT1)
. The Device status should read “This
device is working properly.”
Installed printer driver
Remove the installed BJ printer driver and then
not operating correctly
install the printer driver again
To uninstall the printer driver, click
Start
and select
Programs
. Then select
BJ Printer
and click
Uninstall
.
Follow the on-screen instructions. For details about
installing the printer driver, see the
Quick Start Guide
.
A Windows Printing
Change the WPS driver port setting to FILE or
System (WPS) driver
delete the WPS driver
is installed on the
To change the port setting, open the WPS Driver
computer
Properties window. In the Details tab, select
FILE
in the
“Print to Port” setting.
To delete the WPS driver, click
Start
and select
Programs.
Then select
Windows Printing System
and click
Uninstaller
. Follow the on-screen
instructions.
To continue using the WPS printer, install a second
parallel port.
Troubleshooting