Canon BJC-2000 Series User Manual - Page 91

Printing Halts, Printout Is Unsatisfactory, Print a Nozzle Check Pattern

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Printing Halts Cause Solution The print job may be a Check the printer operation finely detailed photograph The printer requires more time to process a finely or illustration detailed illustration or photograph. Printout Is Unsatisfactory Printout faint or colors are wrong Cause Solution Print head nozzles in the BJ cartridge are clogged or the ink has run out Print a Nozzle Check Pattern Check the status of the print heads (see page 4-4). Clean the print head (see page 4-6). Replace the BJ cartridge if necessary (see page 4-10). Protective cap or tape have been reattached to the BJ cartridge Remove the protective cap and tape Install the BJ cartridge again (see page 4-10) and clean the print head (see page 4-6). Not printing on correct side of the media Reload the print media Make sure that you load the media with the correct print side up. The last part of print job is not printing Cause Paper used for printing differs from the paper paper size specified in the software application and printer driver Parallel cable not connected correctly Solution Specify the paper size you are using in the driver Page Size setting (on the Paper tab) If your software application allows you to specify the paper size in the page setup, ensure that the Page Size settings in the software application and the printer driver are the same. Check the parallel cable Make sure the parallel cable is securely fastened to the computer and the printer. For details, see the Quick Start Guide. 5-10 Troubleshooting Chapter 5

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5-10
Troubleshooting
Chapter 5
Printing Halts
Cause
Solution
The print job may
be a
Check the printer operation
finely detailed photograph
The printer requires more time to process a finely
or illustration
detailed illustration or photograph.
Printout Is Unsatisfactory
Printout faint or colors are wrong
Cause
Solution
Print head nozzles in the
Print a Nozzle Check Pattern
BJ cartridge are clogged
Check the status of the print heads (see page 4-4). Clean
or the ink has run out
the print head (see page 4-6). Replace the BJ cartridge
if necessary (see page 4-10).
Protective cap or tape
Remove the protective cap and tape
have been reattached
Install the BJ cartridge again (see page 4-10) and clean
to the BJ cartridge
the print head (see page 4-6).
Not printing on correct
Reload the print media
side of the media
Make sure that you load the media with the correct print
side up.
The last part of print job is not printing
Cause
Solution
Paper used for printing
Specify the paper size you are using in the driver
differs from the paper
Page Size setting (on the Paper tab)
paper size specified in
If your software application allows you to specify the
the software application
paper size in the page setup, ensure that the Page Size
and printer driver
settings in the software application and the printer driver
are the same.
Parallel cable not
Check the parallel cable
connected correctly
Make sure the parallel cable is securely fastened to the
computer and the printer. For details, see the
Quick Start
Guide
.