Canon Color imageCLASS MF8380Cdw imageCLASS MF8380Cdw/8080Cw Basic Operation G - Page 160

#022 #037 #054 #099 #408 #701 #703 #752 #753 Problem 1 Action Problem 2 Action Problem 1 Action Problem 2 Action Problem 3 Action Problem 1 Action Problem 2 Action Problem Action Problem 1 Action Problem 2 Action Problem 3 Action Problem 1 Action Problem 2 Action Problem Action 1 Action 2 Action 3 Problem 1 Action Problem 2 Action Problem 3 Action Problem Action You are restricted to send faxes from your computer. You need to disable the restriction. Contact your administrator for more information. e-Manual → Security → Restricting to Specify Destinations and Use the Sending Functions → Restricting to Send Faxes from Your Computer Forwarding was not successful because the destination specified to forward faxes had been deleted. Register the destination to forward faxes again and check the settings for forwarding fax documents. e-Manual → Basic Operation → Registering Destinations in the Address Book e-Manual → Fax → Using the Fax Functions → Receiving faxes → Forwarding Fax Documents The machine memory is full. Print, send, or delete any documents stored in memory. The data size exceeds the machine's memory capacity. Reduce the data resolution or change the file format to reduce the data size. The memory is full when using the secure printing. Print the documents in several batches or send the job without using the secure printing. e-Manual → Security → Entering PIN for Printing (Secure Printing) → Setting Secure Printing An abbreviation of the sender's name or sender's fax number is not registered when the sender sends a fax from a computer. Register an abbreviation of the sender's name as well as the sender's fax number. The destination number is more than 40 digits long when sending a fax from a computer or importing from the address book. Reduce the number of digits to less than 40. A job currently being processed has been canceled manually. Try to send or receive the document again. The memory media was disconnected while it was being written to, and writing failed. Check to see if the memory media was disconnected, and try writing again. An error occurs when transferring images to memory media, and images cannot be transferred normally. Check the memory media status, and then repeat the operation. The connected memory media is formatted with an unsupported file system. Make sure that the memory media is formatted with a file system that is supported by the machine (FAT16 or FAT32). Failed the authentication of ID or PIN in the Department ID Management. Specify the correct dept. ID or PIN and redo the authentication. The jobs with unknown IDs are restricted. Need to deactivate the restriction. Contact the system manager (administrator) for the details e-Manual → Security → Specifying the Setting for Department ID Management → Specifying Whether or Not to Receive Jobs from an Unknown ID The image region in the memory is full. Cannot write. Wait until other TX jobs are completed before resending. Delete the documents saved in the memory. If it still does not work, please turn the machine OFF and then ON again. Split the document into smaller subsets and send it. The SMTP server name setting is incorrect. Select the appropriate SMTP server name. e-Manual → Network Settings → Setting the Machine to Be Able To Send Scanned Documents → Configuring the Send to E-mail Settings The domain name setting is incorrect. Select the appropriate domain name. e-Manual → Network Settings → Additional Network Settings → Setting IPv6 DNS The network is not connected. Check with your network administrator to make sure that the network is operating normally. TCP/IP errors occur when sending files or e-mails. (socket and select errors, etc.) Make sure that the network cable connector between the machine and the computer is plugged in securely. Troubleshooting 9-10