Canon FAXPHONE B95 FAXPHONE B95 User's Guide - Page 104

Message Cause Action CHANGE CARTRIDGE The BJ Cartridge® is empty. Replace the BJ Cartridge® (see p. 9-5). The fax will then print automatically any documents received in memory. CHECK DOCUMENT The document is not set in the document tray, or has jammed. Set the document you are trying to send or copy (see p. 3-2), or check for a document jam and clear the jam if necessary (see p. 9-1), and start again. CHECK PAPER SIZE The size of the paper in the multipurpose tray and that specified in the PAPER SIZE setting are different. Load the correct paper size or change the PAPER SIZE setting (see p. 8-4). CHECK PRINTER There may be an obstruction that Check for any obstruction is not allowing the cartridge (paper clip, small object, etc.) holder mechanism to move. and also that the orange protective cap and tape are removed from the BJ Cartridge®. Check also for a paper jam and clear the jam if necessary (see p. 9-1). Then press [Stop] and start again. 9 The BJ Cartridge® may be defective. Press [Stop]. Reinstall the BJ Cartridge® (see p. 1-9) and start again. In either case, if the error does not clear, try unplugging the fax. Wait several minutes, then plug it back in. Also, try replacing the BJ Cartridge® with a new one (see p. 9-5). The waste ink tank (which holds the ink used for print head cleaning) may be full. Contact the Canon Customer Care Center (see p. ii) to have the waste ink tank replaced immediately. During printing, the BJ Cartridge® print head may have become too hot. Allow the fax to cool down. The fax will resume printing when it has cooled down. SOLUTIONS TO COMMON PROBLEMS 9-15