Canon MX310 MX310 series Quick Start Guide - Page 83
Message, Action, Stop/Reset, FIT-TO- ENLARGE, REDUCE, STICKER COPY, BORDERLESS COPY, SPECIAL - scanner software
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Message CHECK PRINTER SCANNER ERROR LOAD PAPER PAPER JAMMED CANNOT SCAN FROM ADF CHANGE PAPER TO CHECK DOCUMENT CLEAR DOC. [OK] STOP DOC CLR [STOP] COVER IS OPEN DEVICE IN USE CANNOT TURN OFF DOCUMENT IN ADF DOCUMENT TOO LONG MEMORY IS FULL Action Turn off the machine, and unplug the power cord of the machine from the power supply. After a while, plug the power cord of the machine back in, and then turn on the machine. If the same error occurs, contact your Canon service representative. Make sure that the protective material is removed from the FINE Cartridge Holder, then turn the machine off and back on again. If the problem is not resolved, contact your Canon service representative. Reload the paper correctly and press the OK button. Note Pressing the Stop/Reset button also enables you to resolve the error, when sending faxes before printing out received data. After you press the Stop/Reset button to resolve the error, ensure to press the FAX button in order to print out data remained in memory. If paper has jammed in the machine, clear the jam, reload the paper in the machine correctly and then press the OK button. The document is loaded in the ADF when applying FIT-TO-PAGE in ENLARGE/ REDUCE, and STICKER COPY and BORDERLESS COPY in SPECIAL COPY. Load the document on the Platen Glass when copying with FIT-TO-PAGE in ENLARGE/REDUCE, and STICKER COPY and BORDERLESS COPY in SPECIAL COPY. The paper size setting is set to a size other than A4, Letter or Legal. Set the paper size setting to A4, Letter or Legal and load paper of the same size. No document in the ADF. Press the OK button to resolve the error, then operate again after loading documents. Documents remain in the ADF. Press the OK button to eject documents and press the Stop/Reset button to stop ejecting. To continue scanning, operate on the application. The scanning from the ADF may not be supported depending on your application software. For details, refer to the instruction manual of your application. You opened the Scanning Unit (Printer Cover) during an operation. Return the Scanning Unit (Printer Cover) to its original position. You are unable to turn off the machine with the ON/OFF button because the machine is performing an operation. The machine is performing an operation. Wait until the operation has finished, then turn off the machine. The document is jammed in the ADF. Remove the document page jammed in the ADF, then press the OK button. Operate again after resolving the error. See "Document Jams" on page 91. The document is too long or is jammed in the ADF. Remove the document page jammed in the ADF, then press the OK button. After resolving the error, make sure that the document you are loading meets the machine's requirements before redoing the operation. See "Original Document Requirements" on page 8. z The machine's memory is full because you tried to copy too many pages at once or a very detailed document. Divide the document and copy each part separately. z The machine's memory is full because it has received too many documents, or a very long or detailed document. Contact the sender and have him/her divide and resend them. Troubleshooting 79