Canon MultiPASS C560 User Manual - Page 304

LCD Messages

Page 304 highlights

LCD Messages The following messages are displayed in the LCD display when the MultiPASS is performing a function or encounters an error. The error code appears in the Activity Report. Message AUTO REDIAL Error Code - BLACK INK EMPTY - BUSY/NO SIGNAL #005/018 Cause The unit is waiting to redial the other party's number because the line was busy or the other party did not answer when you tried to send the document. Action Wait for the unit to try redialing. If that does not work, wait until the unit starts to dial the number, then press the Stop button to cancel redialing. Try to send the document again at a later time. The BCI-21 Black Ink Tank in the BC-21e Color BJ Cartridge is empty or its ink may have dried out. Clean the BJ cartridge print head (see page 7-18). If the message remains in the LCD display, replace the ink tank (see page 7-33). The unit will then print automatically any faxes received in memory. The telephone number you dialed is Try sending the document at a later busy. time. The fax number dialed was incorrect. Check the fax number and dial again. The other party's fax machine is not Contact the other party and have working. them check their fax machine. Chapter 8 Troubleshooting 8-9

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LCD Messages
The following messages are displayed in the LCD display when the MultiPASS is performing a
function or encounters an error. The error code appears in the Activity Report.
Chapter 8
Troubleshooting
8-9
Message
Error Code
Cause
Action
AUTO REDIAL
BLACK INK EMPTY
BUSY/NO SIGNAL
#005/018
The unit is waiting to redial the
other party’s number because the
line was busy or the other party did
not answer when you tried to send
the document.
The BCI-21 Black Ink Tank in the
BC-21e Color BJ Cartridge is empty
or its ink may have dried out.
The telephone number you dialed is
busy.
The fax number dialed was incorrect.
The other party’s fax machine is not
working.
Wait for the unit to try redialing. If
that does not work, wait until the unit
starts to dial the number, then press
the
Stop
button to cancel redialing.
Try to send the document again at a
later time.
Clean the BJ cartridge print head (see
page 7-18
). If the message remains in
the LCD display, replace the ink tank
(see
page 7-33
). The unit will then
print automatically any faxes received
in memory.
Try sending the document at a later
time.
Check the fax number and dial again.
Contact the other party and have
them check their fax machine.