Canon MultiPASS C560 User Manual - Page 321
Color Printing and Copying Problems
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The printout contains blurred or smudged ink. The print medium you are using may not be supported by the MultiPASS. I Try a different paper type. However, use only print media specified in this manual (see page A-4). You may be printing on the wrong side of the sheet. I Some papers have a "right" side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side. Color Printing and Copying Problems The MultiPASS prints only in black. (You are printing from an application that supports color printing but your output is black ink only.) The MultiPASS printer driver may not be selected. I Make sure the MultiPASS is selected as the default printer in your application. The printer driver may not be selecting color. I Check that you selected one of the color Print Modes in the Main tab of the printer driver (see page 3-8). The BJ cartridge or an ink tank may not be installed properly. I Make sure the BJ cartridge and the ink tank(s) are installed properly (see pages 7-23 and 7-33). Chapter 8 Troubleshooting 8-26