Canon PowerShot SD500 PowerShot SD500/DIGITAL IXUS 700 Camera User Guide - Page 166

Troubleshooting

Page 166 highlights

Troubleshooting Problem Camera will not operate Camera will not record Cannot play back Cause Solution Power is not turned • Press the power button for a on moment. SD card slot/battery • Confirm that the SD card slot/ cover is open battery cover is securely closed. Insufficient battery voltage • Insert a fully charged battery into the camera. • Use the AC Adapter Kit ACK900 (sold separately). Poor contact • Wipe the terminals with a clean between camera and dry cloth. battery terminals Mode dial is set to • Set the mode dial to , , (Playback) or . Flash is charging • The indicator will light orange (Blinking in the when it is charged. You can then LCD monitor) press the shutter button. SD card is full • Insert a new SD card. • If required, download the images to a computer and erase them from the SD card to make space. SD card is not formatted correctly • Format SD card. • If reformatting does not work, the SD card logic circuits may be damaged. Consult the nearest Canon Customer Support Help Desk. SD card is writeprotected. • Slide the write-protect tab of the SD card upward (p. 24). You attempted to play • Computer images that cannot be back images shot played back will play back if they are with another camera added to the camera using the or images edited with bundled software program a computer ZoomBrowser EX or ImageBrowser. See ZoomBrowser EX/ ImageBrowser Software User Guide (PDF). 164

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195

164
Troubleshooting
Problem
Cause
Solution
Camera will not
operate
Power is not turned
on
• Press the power button for a
moment.
SD card slot/battery
cover is open
• Confirm that the SD card slot/
battery cover is securely closed.
Insufficient battery
voltage
• Insert a fully charged battery into
the camera.
• Use the AC Adapter Kit ACK900
(sold separately).
Poor contact
between camera and
battery terminals
• Wipe the terminals with a clean
dry cloth.
Camera will not
record
Mode dial is set to
(Playback)
• Set the mode dial to
,
,
or
.
Flash is charging
(Blinking
in the
LCD monitor)
• The indicator will light orange
when it is charged. You can then
press the shutter button.
SD card is full
• Insert a new SD card.
• If required, download the images
to a computer and erase them
from the SD card to make space.
SD card is not
formatted correctly
• Format SD card.
• If reformatting does not work, the
SD card logic circuits may be
damaged. Consult the nearest
Canon Customer Support Help
Desk.
SD card is write-
protected.
• Slide the write-protect tab of the
SD card upward (p. 24).
Cannot play back
You attempted to play
back images shot
with another camera
or images edited with
a computer
Computer images that cannot be
played back will play back if they are
added to the camera using the
bundled software program
ZoomBrowser EX or ImageBrowser.
See
ZoomBrowser EX/
ImageBrowser Software User
Guide
(PDF).