Canon REALiS WUX6010 Pro AV User Manual - Page 195

The projector cannot join the network, Cause, Countermeasure, POWER

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Troubleshooting Cause The lamp has ruptured (or there is a lamp malfunction). The operating environment is inappropriate. Countermeasure If the lamp has ruptured, follow the instructions in "Precautions when replacing lamps that stop working" (P15). Check whether the operating temperature is between 0°C (32°F) and 40°C (104°F). (P19) Projector settings must be adjusted when using the projector at altitudes of 2,300 m (7,545.8') or higher. In the [Install settings] menu, set [Fan mode] under [Professional settings] to [High altitude]. (P99) ■ The Projector Cannot Join the Network Cause The LAN cable (shielded twisted pair) is not connected correctly. [HDBaseT] was changed from [On] to [Off] while [Communication settings] > [Wired network] was set to [HDBaseT]. The projector has not been on long enough (less than about 40 seconds). Countermeasure Check whether the LAN cable (shielded twisted pair) is connected to the projector correctly. (P120) Configure the [HDBaseT] setting again as follows. (P111) 1. Change the [HDBaseT] setting from [Off] to [On] again. 2. Change the wired network setting from [LAN port] to [HDBaseT]. 3. Following the instructions shown, press the POWER button to enter standby mode temporarily. 4. After at least five minutes, press the POWER button again. Network connections are not available until about 40 seconds after startup. Wait at least 40 seconds, and then try to connect again. (P131) Other Information Troubleshooting 195

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195
Troubleshooting
Other Information
Troubleshooting
■
The Projector Cannot Join the Network
The lamp has ruptured
(or there is a lamp
malfunction).
If the lamp has ruptured, follow the instructions in
“Precautions when replacing lamps that stop
working” (
P15
).
The operating
environment is
inappropriate.
Check whether the operating temperature is between
0°C (32°F) and 40°C (104°F). (
P19
)
Projector settings must be adjusted when using the
projector at altitudes of 2,300 m (7,545.8') or higher.
In the [Install settings] menu, set [Fan mode] under
[Professional settings] to [High altitude]. (
P99
)
Cause
Countermeasure
The LAN cable (shielded
twisted pair) is not
connected correctly.
Check whether the LAN cable (shielded twisted pair)
is connected to the projector correctly. (
P120
)
[HDBaseT] was changed
from [On] to [Off] while
[Communication
settings] > [Wired
network] was set to
[HDBaseT].
Configure the [HDBaseT] setting again as follows.
(
P111
)
1.
Change the [HDBaseT] setting from [Off] to [On]
again.
2.
Change the wired network setting from [LAN port]
to [HDBaseT].
3.
Following the instructions shown, press the
POWER
button to enter standby mode
temporarily.
4.
After at least five minutes, press the
POWER
button again.
The projector has not
been on long enough
(less than about 40
seconds).
Network connections are not available until about 40
seconds after startup. Wait at least 40 seconds, and
then try to connect again. (
P131
)
Cause
Countermeasure