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Contents
Chapter 9
Troubleshooting
Chapter Overview
...................................................................................................................
9-2
Troubleshooting for Recording
................................................................................................
9-3
VK Troubleshooting
................................................................................................................
9-4
Viewing Screen and Video Windows
....................................................................................................
9-4
Timeline
.................................................................................................................................................
9-6
Extract Video
.........................................................................................................................................
9-7
Scheduling and Recording
...................................................................................................................
9-7
Connection Problems
............................................................................................................................
9-8
Configuration Problems
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9-8
Upgrade Problems
................................................................................................................................
9-9
Messages List
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9-10
Operation Messages and Error Messages
.........................................................................................
9-10
VK-64/VK-16 Recording Engine Logs
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9-26
Access Engine Log
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9-29
VK-64/VK-16 Viewer Logs
...................................................................................................................
9-30
Log Storage Destination
......................................................................................................................
9-30
Error Codes in Log File
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9-31
VK Event Information
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9-34
Chapter 10
Appendix
Camera Server Control
.........................................................................................................
10-2
Hard Disk
..............................................................................................................................
10-3
Lifetime of Hard Disk
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10-3
RAID Reconfiguration
..........................................................................................................................
10-3
How To Check Software Version
..........................................................................................
10-5
Storage Server Configuration tool
.......................................................................................................
10-5
VK Viewer
............................................................................................................................................
10-5
Functional Limitations on MPEG-4
.......................................................................................
10-6
Index
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10-7