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Canon imageCLASS MF4450 imageCLASS D550 Basic Operation Guide - Page 87

Troubleshooting, If a Power Failure Occurs

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7 Chapter Troubleshooting This section describes solutions for cases such as paper jam and when problems are not solved. Clearing Jams 7-2 Document Jams in the Feeder 7-3 Paper Jams Inside the Machine 7-4 Display Message 7-7 Error Codes 7-7 If Appears 7-8 Troubleshooting Check the Following First Is the power switched ON? Has the power switch been just turned ON? Is the machine in Sleep mode? Are the settings proper? Is the Error indicator on or blinking? Does a message appear on the display? If You Cannot Solve a Problem If a Power Failure Occurs 7-9 7-9 7-9 7-9 7-9 7-9 7-9 7-10 7-10 7-11 If You Cannot Solve a Problem 7-12 Customer Support (U.S.A.) 7-12 Customer Support (Canada) 7-12 Print Result Is Not Good 7-13 Paper Curls 7-13 Paper Creases 7-14 Printing Is Uneven 7-14 White Specks Appear 7-15 The Toner Does Not Fix onto the Paper Well 7-16 The Printed Paper Has Vertical Streaks 7-16 Smudge Marks of Spattering Toner Appear around the Text or Patterns 7-17 The Overall Print Result Is Dark 7-18 Printed Bar Codes Cannot Be Scanned 7-18 Paper Jams Occur Frequently When Performing 2-Sided Printing 7-18 7-1

Section	Page
Contents	5
Laser Safety	17
1. Before Using the Machine	19
Names and Functions on Each Part of the Machine	20
Front Side	20
Back Side	21
Interior	21
Multi-purpose Tray	22
Paper Cassette	22
Operation Panel	23
LCD (Standby Mode)	24
Copy Mode	24
Scan Mode	24
Navigating the Menu	25
Entering the Menu Screen	25
Scrolling Through Menu Items	25
Selecting a Menu Item	25
Specifying values using the navigation keys	26
Returning to the Default Screen	26
Text Input Method	27
Entering text, symbols, and numbers	27
Deleting text, symbols, and numbers	27
Setting the Sleep Timer	28
Setting the Current Date and Time	29
2. Document and Paper Handling	31
Document Requirements	32
Scanning Range	33
Copy	33
Scan	33
Placing Documents	34
Placing Documents on the Platen Glass	34
Loading Document in the Feeder	34
Paper Requirements	36
Paper Size	36
Paper Type	37
Printable Range	38
Loading Paper	39
In the Paper Cassette	39
In the Multi-Purpose Tray	41
Precautions when Loading Paper	42
Paper Loading Capacity	42
Paper Loading Orientation	43
When printing paper with a letterhead or logo (previously printed paper)	43
Printing on Envelopes	43
Setting a Paper Size and Type	44
Setting a Custom Paper Size	44
Selecting Print Side	46
When setting this item to <Print Speed Priority> (the default setting)	46
When setting this item to <Print Side Priority>	46
3. Copying	49
Basic Copying Method	50
Checking and Canceling Copy Jobs	51
Canceling using the Stop Key	51
Checking and Canceling using the Status Monitor/Cancel Key	51
Copy Settings	52
Adjusting the Density	52
Selecting Image Quality (Copy)	52
2-Sided Copying	53
Enlarging/Reducing Copies	54
Multiple Documents onto One Sheet (N on 1)	54
Collating Copies	55
Emphasize the Outline of an Image (Sharpness)	55
Copying an ID Card	56
Changing the Default Values	57
4. Printing from a Computer	59
Installing the Printer Driver	60
Printing from a Computer	61
Scaling Documents	61
Printing Multiple Pages on One Sheet	61
2-sided Printing	62
Checking and Canceling Print Jobs	63
5. Using the Scan Functions	65
Basic Operation Methods for Scanning	66
6. Maintenance	69
Cleaning the Machine	70
Cleaning the Exterior	70
Cleaning the Interior	70
Cleaning the Fixing Unit	71
Cleaning the Platen Glass	72
Cleaning the Feeder	72
Precautions When Cleaning the Machine	72
Replacing Toner Cartridges	74
About the Supplied Toner Cartridge	74
About Replacement Toner Cartridge	74
Handling Toner Cartridge	74
Using the Toner Saver Mode	75
Before Replacing the Toner Cartridge	76
Replacing the Toner Cartridge	77
Precautions when Replacing Toner Cartridge	79
Purchase Consumables	80
Recycling Used Cartridges	81
The Clean Earth Campaign	81
U.S.A. PROGRAM	81
Packaging	81
Shipping	82
CANADA PROGRAM-CANADA PROGRAMME	83
Transporting the Machine	84
Precautions when Transporting the Machine	85
7. Troubleshooting	87
Clearing Jams	88
Document Jams in the Feeder	89
Paper Jams Inside the Machine	90
Display Message	93
Error Codes	93
If <Incorrect Size/Setting> Appears	94
Troubleshooting	95
Check the Following First	95
Is the power switched ON?	95
Has the power switch been just turned ON?	95
Is the machine in Sleep mode?	95
Are the settings proper?	95
Is the Error indicator on or blinking?	95
Does a message appear on the display?	96
If You Cannot Solve a Problem	96
If a Power Failure Occurs	97
If You Cannot Solve a Problem	98
Customer Support (U.S.A.)	98
Customer Support (Canada)	98
Print Result Is Not Good	99
Paper Curls	99
Paper Creases	100
Printing Is Uneven	100
White Specks Appear	101
The Toner Does Not Fix onto the Paper Well	102
The Printed Paper Has Vertical Streaks	102
Smudge Marks of Spattering Toner Appear around the Text or Patterns	103
The Overall Print Result Is Dark	104
Printed Bar Codes Cannot Be Scanned	104
Paper Jams Occur Frequently When Performing 2-Sided Printing	104
8. Registering/Setting the Various Functions	105
Setting Menu List	106
Printing a User Data List	106
Contents of the Setting Menu	106
9. Appendix	109
Main Specifications	110
Machine Specifications	110
Copy Specifications	110
Printer Specification	110
Scanner Specifications	111
For Macintosh Users	112
Displaying Driver Guides (PDF Files)	112
Displaying a Driver’s Help System	112
Content of the e-Manual about Features that Are Unavailable on the Macintosh	112