Canon imageCLASS MF6530 imageCLASS MF6500 Series Basic Guide - Page 164

Error Code, Description, Action, them to load the paper.

Page 164 highlights

Error Code #0005 #0009 #0012 #0018 #0037 #0995 Description - The other fax machine did not respond within 35 seconds. - The other party may not be using a G3 fax machine. The paper has run out or the paper cassette is not set properly. You could not send because the other party's fax machine is out of paper. There is no reply when you redial. You could not send, because your fax signal was not returned as the other party's line was engaged. The memory is full. Communication reservation is cleared. Action - Send the document again. Contact the other party and have them check their fax machine. If you are making an overseas call, add a pause to the number. - Check with the other party and send the document to a G3 fax machine. If the other party does not have a G3 fax machine, try sending your document using a transmission mode the other party's fax machine supports. Load the paper or reset the paper cassette properly. Contact the other party and ask them to load the paper. Check that the other party's line is not engaged and try again from the beginning. Print, send, or delete any documents stored in memory. If necessary, try again from the beginning. Troubleshooting 12-13

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214

12-13
Troubleshooting
#0005
The other fax machine did not
respond within 35 seconds.
The other party may not be using
a G3 fax machine.
Send the document again.
Contact the other party and have
them check their fax machine. If
you are making an overseas call,
add a pause to the number.
Check with the other party and
send the document to a
G3 fax machine. If the other party
does not have a G3 fax machine,
try sending your document using
a transmission mode the other
party's fax machine supports.
#0009
The paper has run out or the paper
cassette is not set properly.
Load the paper or reset the paper
cassette properly.
#0012
You could not send because the
other party’s fax machine is out of
paper.
Contact the other party and ask
them to load the paper.
#0018
There is no reply when you redial.
You could not send, because your
fax signal was not returned as the
other party’s line was engaged.
Check that the other party’s line is
not engaged and try again from the
beginning.
#0037
The memory is full.
Print, send, or delete any
documents stored in memory.
#0995
Communication reservation is
cleared.
If necessary, try again from the
beginning.
Error Code
Description
Action