Canon imageFORMULA CR-L1 User Manual - Page 30

The Scanner Does Not Turn ON, Feeding Trouble, The power indicator is not lit.

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The Scanner Does Not Turn ON Check the following conditions, and take the appropriate action. The power indicator is not lit. Slide the Power Switch to the right. (See "Turning ON the Power," on p. 7.) The power cord is not connected into a power outlet. Connect the power cord into a power outlet. (See "Connecting the Power Cord," on p. 6.) Feeding Trouble If the document is not fed properly or the detection functions do not work properly, remedy the problem by checking the following conditions. Condition Cause and Remedy Condition Cause and Remedy Condition Cause and Remedy Other Causes Condition Cause and Remedy A paper jam has occurred. • Check to make sure that the size and thickness of the document are within the supported range of the scanner, and if the quality of the paper is appropriate. For cautions on handling documents, see "Documents," on p. 22. • Documents with rough surfaces may cause a paper feed error to occur. • Dirty or worn rollers inside the scanner may cause a paper jam. Clean the rollers if they are dirty. (See "Cleaning the Scanning Glass and Rollers," on p. 32.) Worn rollers must be replaced. Contact your local authorized Canon dealer or service representative to have the scanner serviced. • The Separation Roller gap is too wide. Adjust the Separation Roller gap. (See "Adjusting the Separation Roller Gap," on p. 40.) A double feed error often occurs. A double feed error may occur when documents with different thicknesses are mixed. If the above-mentioned method is not effective or you are using the CR-L1 scanner, adjust the Separation Roller gap. (See "Adjusting the Separation Roller Gap," on p. 40.) MICR characters are not recognized correctly. • The scanner cannot correctly read MICR characters if the magnetic heads are dirty. Clean the MICR magnetic heads. (See "Cleaning the Magnetic Heads," on p. 34.) • If MICR characters cannot be recognized correctly after cleaning the heads, the MICR heads may be worn. Contact your local authorized Canon dealer or service representative to have the scanner serviced. • The MICR text is on the back of the document. Load the side with the MICR characters face up in the document tray. • Some of the MICR characters are scratched or missing. Splattered MICR ink or toner may also be the problem. The imprinter is not printing correctly (missing imprint dots). Ink is clogged in the ink jet nozzle. Clean the ink jet nozzle. Cleaning the ink jet nozzle is recommended before using the CR-L1. (See "Cleaning the Ink Jet Nozzles," on p. 34.) 30

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Check the following conditions, and take the appropriate action.
The power indicator is not lit.
Slide the Power Switch to the right. (See “Turning ON the Power,” on p. 7.)
The power cord is not connected into a power outlet.
Connect the power cord into a power outlet. (See “Connecting the Power
Cord,” on p. 6.)
If the document is not fed properly or the detection functions do not work
properly, remedy the problem by checking the following conditions.
The Scanner Does Not Turn ON
Feeding Trouble
Condition
A paper jam has occurred.
Cause and
Remedy
• Check to make sure that the size and thickness of the
document are within the supported range of the scanner, and
if the quality of the paper is appropriate.
For cautions on handling documents, see “Documents,” on
p. 22.
•
Documents with rough surfaces may cause a paper feed error
to occur.
• Dirty or worn rollers inside the scanner may cause a paper
jam.
Clean the rollers if they are dirty. (See “Cleaning the Scanning
Glass and Rollers,” on p. 32.) Worn rollers must be replaced.
Contact your local authorized Canon dealer or service
representative to have the scanner serviced.
• The Separation Roller gap is too wide. Adjust the Separation
Roller gap. (See “Adjusting the Separation Roller Gap,” on
p. 40.)
Condition
A double feed error often occurs.
Cause and
Remedy
A double feed error may occur when documents with different
thicknesses are mixed.
If the above-mentioned method is not effective or you are using
the CR-L1 scanner, adjust the Separation Roller gap. (See
“Adjusting the Separation Roller Gap,” on p. 40.)
Condition
MICR characters are not recognized correctly.
Cause and
Remedy
• The scanner cannot correctly read MICR characters if the
magnetic heads are dirty. Clean the MICR magnetic heads.
(See “Cleaning the Magnetic Heads,” on p. 34.)
• If MICR characters cannot be recognized correctly after
cleaning the heads, the MICR heads may be worn. Contact
your local authorized Canon dealer or service representative
to have the scanner serviced.
• The MICR text is on the back of the document. Load the side with
the MICR characters face up in the document tray.
Other
Causes
• Some of the MICR characters are scratched or missing.
Splattered MICR ink or toner may also be the problem.
Condition
The imprinter is not printing correctly (missing imprint
dots).
Cause and
Remedy
Ink is clogged in the ink jet nozzle. Clean the ink jet nozzle.
Cleaning the ink jet nozzle is recommended before using the
CR-L1. (See “Cleaning the Ink Jet Nozzles,” on p. 34.)