Cisco 7941G-GE Phone Guide - Page 56

48

OL-14683-01

Tip

(SCCP phones only)

To view the complete call record of a multiparty call (for example, of call that has been forwarded or

transferred to you), highlight the call record and press

Details

. The Details record shows two entries

for each missed or received multiparty call. The entries are listed in reverse chronological order:

•

The first logged entry is the name/number of the last completed call of a multiparty call received

on your phone.

Dial from a call log

(while connected to

another call)

1.

Choose

> Missed Calls

,

Placed Calls

,

or

Received Calls

.

2.

Highlight a call record.

Note

If the Details softkey appears, the call is the primary entry of a

multiparty call. See the

Tip

section below.

3.

If you need to edit the displayed number, press

EditDial

followed by

<<

or

>>

. To delete the number, press

EditDial

followed by

Delete

.

(You may need to press the

more

softkey to display

Delete

.)

4.

Press

Dial

.

5.

Choose a menu item to handle the original call:

–

Hold

—Puts the first call on hold and dials the second.

–

Transfer

—Transfers the first party to the second and drops you

from the call. (Press

Transfer

again after dialing to complete the

action.)

–

Conference

—Creates a conference call with all parties, including

you. (Press

Confrn

or

Conference

again after dialing to complete

the action.)

–

EndCall

—Disconnects the first call and dials the second.

See if the line in the call

log is busy before placing

a call to that line

Look for Busy Lamp Field indicators. See

Using BLF to Determine a Line

State, page 39

.

Place a call from a URL

entry in a call log (SIP

phones only)

1.

Choose

> Missed Calls

,

Placed Calls

,

or

Received Calls

.

2.

Highlight the URL entry that you want to dial.

3.

If you need to edit the entry, press

EditDial

.

4.

The

icon appears to indicate that you can begin editing

characters in the URL entry.

5.

Press

Dial

.

View intercom call

history

Choose

> Intercom History

. Details of the 25 most recent intercom

calls are logged. You cannot dial intercom numbers from this list.

If you want to...

Then...

Section	Page
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)	1
Quick Reference	3
Softkey Definitions	3
Phone Screen Icons	4
Button Icons	4
Getting Started	9
Using this Guide	9
Finding Additional Information	10
Safety and Performance Information	10
Cisco Product Security Overview	11
Accessibility Features	11
Connecting Your Phone	12
An Overview of Your Phone	15
Understanding Buttons and Hardware	15
Understanding Lines and Calls	18
Understanding Line and Call Icons	19
Understanding Phone Screen Features	20
Cleaning the Phone Screen	20
Understanding Feature Buttons and Menus	21
Accessing the Help System on Your Phone	21
Understanding Feature Availability	22
Understanding SIP vs. SCCP	23
Basic Call Handling	24
Placing a Call-Basic Options	24
Placing a Call-Additional Options	25
Answering a Call	26
Ending a Call	28
Using Hold and Resume	28
Using Mute	29
Switching Between Multiple Calls	30
Switching an In-Progress Call to Another Phone	30
Viewing Multiple Calls	30
Transferring Calls	31
Sending a Call to a Voice Message System	32
Forwarding Calls to Another Number	33
Using Do Not Disturb	34
Making Conference Calls	35
Using Conference Features	35
Using Conference	35
Using Join	36
Using cBarge	37
Using Meet-Me	37
Viewing or Removing Conference Participants	38
Placing or Receiving Intercom Calls	38
Advanced Call Handling	40
Speed Dialing	40
Picking Up a Redirected Call on Your Phone	41
Storing and Retrieving Parked Calls	42
Logging Out of Hunt Groups	43
Using a Shared Line	43
Understanding Shared Lines	44
Using Barge to Add Yourself to a Shared-Line Call	44
Understanding Barge Features	44
Using Barge Features	45
Preventing Others from Viewing or Barging a Shared-Line Call	46
Using BLF to Determine a Line State	47
Making and Receiving Secure Calls	47
Tracing Suspicious Calls	48
Prioritizing Critical Calls	48
Using Cisco Extension Mobility	50
Managing Business Calls Using a Single Phone Number	50
Using a Handset, Headset, and Speakerphone	53
Obtaining a Headset	54
Using AutoAnswer	54
Using Call Logs and Directories	55
Using Call Logs	55
Directory Dialing	57
Using Corporate Directory on Your Phone	57
Using Personal Directory on Your Phone	58
Changing Phone Settings	61
Customizing Rings and Message Indicators	61
Customizing the Phone Screen	62
Accessing Voice Messages	63
Using the User Options Web Pages	64
Accessing Your User Options Web Pages	64
Configuring Features and Services on the Web	65
Using Personal Directory on the Web	65
Using Your Personal Address Book on the Web	65
Configuring Fast Dials on the Web	66
Using the Address Book Synchronization Tool	67
Setting Up Speed Dials on the Web	67
Setting Up Phone Services on the Web	68
Controlling User Settings on the Web	69
Controlling Line Settings on the Web	70
Setting Up Phones and Access Lists for Mobile Connect	72
Using Cisco WebDialer	75
Understanding Additional Configuration Options	77
Troubleshooting Your Phone	79
General Troubleshooting	79
Viewing Phone Administration Data	80
Using the Quality Reporting Tool	80
Cisco One-Year Limited Hardware Warranty Terms	81

Cisco 7941G-GE Phone Guide - Page 56

> Intercom History, Details, > Missed Calls, Placed Calls, Received Calls, EditDial, <&lt - sip

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