Compaq 6000 Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Busin - Page 190
Solving Display Problems continued, Table D-5
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Table D-5 Solving Display Problems (continued) Blank screen (no video). Cause Solution Computer is in standby mode. Press the power button to resume from standby mode. CAUTION: When attempting to resume from standby mode, do not hold down the power button for more than four seconds. Otherwise, the computer will shut down and you will lose any unsaved data. Monitor cable is plugged into the wrong connector. If the computer system has both an integrated graphics connector and an add-in graphics card connector, plug the monitor cable into the graphics card connector on the back of the computer. Monitor settings in the computer are not compatible with the 1. In Windows XP Control Panel, double-click the Display monitor. icon and select the Settings tab. In Windows Vista Control Panel, under Appearance and Personalization, select Adjust screen resolution. 2. Use the sliding control to reset the resolution. Monitor is configured to use an input that is not active. Use the monitor's on-screen menu controls to select the input that is being driven by the system. Refer to the monitor's user documentation for more information on the onscreen controls and settings. Cannot enable integrated graphics after installing a PCI Express graphics card. Cause Solution On systems with Intel integrated graphics, the integrated graphics cannot be enabled after installing a PCI Express x16. The integrated graphics can be enabled in Computer Setup if a PCI or PCI Express x1 graphics card is installed, but it cannot be enabled if there is a graphics card in the PCI Express x16 slot. On systems with AMD integrated graphics, the integrated graphics can be enabled in Computer Setup only if an AMD PCI Express x16 graphics card is installed. On systems with AMD integrated graphics, install an AMD PCI Express x16 graphics card and enable the integrated graphics in Computer Setup. Blank screen and the power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Pre-video memory error. 1. Reseat DIMMs. Power on the system. 2. Replace DIMMs one at a time to isolate the faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. 180 Appendix D Troubleshooting Without Diagnostics