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Compaq dc5850 Service Reference Guide: HP Compaq dc5850 Business PC - Page 246

HP Business PC Security, locking Smart Cover Lock - hp dual monitor

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keyboard delimiter characters, national 44 keyboard problems 205 L LEDs blinking power 179 blinking PS/2 keyboard 179 line-in audio pin assignments 165 line-out audio pin assignments 165 locking Smart Cover Lock 46 locks cable lock 62, 109 front bezel 65, 113 HP Business PC Security Lock 63, 111 padlock 62, 110 M media card reader installing 82, 139 removing 80, 137 Media Card Reader problems 196 memory installing 119 MT removal and replacement 69 populating sockets 120 specifications 119 memory problems 212 microphone pin assignments 164 monitor pin assignments 166 monitor problems 198 mouse pin assignments 163 mouse cleaning 57 mouse problems 205 MT access panel removal and replacement 66 cable management 68 chassis, illustrated 53 disassembly preparation 61 expansion cards removal and replacement 72 external security 62 fan shroud removal and replacement 93 fan/air baffle removal and replacement 94 front bezel removal and replacement 67 front USB panel removal and replacement 95 heatsink removal and replacement 97 memory removal and replacement 69 power supply removal and replacement 102 power switch/LED assembly removal and replacement 96 preparation for disassembly 61 processor removal and replacement 98 ReadyBoost card removal and replacement 92 rear chassis fan removal and replacement 100 serial port removal and replacement 101 speaker removal and replacement 99 system board removal and replacement 104 N national keyboard delimiter characters 44 network problems 209 notification of changes 31 numeric error codes 175 O operating guidelines 55 operating systems, important information about 38 optical drive installing 82, 134 removing 80, 133 optical drive problems 215 ordering FailSafe Key 47 overheating, prevention 55 P password changing 43 clearing 44 deleting 43 power-on 42 security 41 setup 41, 42 PC deployment 22 PCI card 72, 74, 123, 125 PCI Express card 72, 74, 123, 125 PCI Express pin assignments 169 PCN (Proactive Change Notification) 31 POST error messages 174 power button configuring 38 dual-state 38 power cord set requirements country specific 173 power problems 189 power supply fan 57 MT removal and replacement 102 SFF removal and replacement 158 power supply, surge-tolerant 48 power switch assembly SFF removal and replacement 153 power switch/LED assembly MT removal and replacement 96 power-on password changing 43 deleting 43 entering 42 setting 42 Preboot Execution Environment (PXE) 24 preinstalled software image 22 printer problems 204 Proactive Change Notification (PCN) 31 problems audio 202 CD-ROM or DVD 215 234 Index

Section	Page
Installing and Customizing the Software	13
Installing the Operating System	13
Installing or Upgrading Device Drivers	13
HP Backup and Recovery Manager	14
Computer Setup (F10) Utility	15
Computer Setup (F10) Utilities	15
Using Computer Setup (F10) Utilities	16
Computer Setup—File	17
Computer Setup—Storage	18
Computer Setup—Security	21
Computer Setup—Power	24
Computer Setup—Advanced	25
Recovering the Configuration Settings	27
HP Insight Diagnostics	28
HP Insight Diagnostics	28
Accessing HP Insight Diagnostics	28
Survey Tab	29
Test Tab	30
Status Tab	30
Log Tab	31
Help Tab	31
Saving and Printing Information in HP Insight Diagnostics	32
Downloading the Latest Version of HP Insight Diagnostics	32
Protecting the Software	32
HP Backup and Recovery Manager	33
Desktop Management	34
Initial Configuration and Deployment	34
HP Software Agent	35
Altiris Deployment Solution Agent	35
Remote System Installation	36
Software Updating and Management	36
HP Client Management Interface	36
HP SoftPaq Download Manager	37
HP System Software Manager	37
HP ProtectTools Security Manager	38
HP Client Configuration Manager	38
HP Configuration Management Solution	39
HP Client Manager for Altiris	39
Altiris Client Management Suite	40
HP Client Catalog for SMS	40
HP Backup and Recovery Manager	40
Intel vPro-branded PCs with Active Management Technology	41
Verdiem Surveyor	43
HP Proactive Change Notification	43
Subscriber’s Choice	43
Retired Solutions	43
ROM Flash	44
Remote ROM Flash	44
HPQFlash	44
Boot Block Emergency Recovery Mode	45
Replicating the Setup	46
Copying to Single Computer	46
Copying to Multiple Computers	46
Creating a Bootable Device	47
Supported USB Flash Media Device	47
Unsupported USB Flash Media Device	49
Dual-State Power Button	50
HP Web Site Support	50
Industry Standards	51
Asset Tracking and Security	51
Password Security	53
Establishing a Setup Password Using Computer Setup	53
Establishing a Power-On Password Using Computer Setup	54
Entering a Power-On Password	54
Entering a Setup Password	54
Changing a Power-On or Setup Password	55
Deleting a Power-On or Setup Password	55
National Keyboard Delimiter Characters	56
Clearing Passwords	56
DriveLock	56
Using DriveLock	56
DriveLock Applications	57
Smart Cover Sensor	57
Setting the Smart Cover Sensor Protection Level	58
Smart Cover Lock	58
Locking the Smart Cover Lock	58
Unlocking the Smart Cover Lock	59
Using the Smart Cover FailSafe Key	59
Cable Lock Provision	59
Fingerprint Identification Technology	59
Fault Notification and Recovery	60
Drive Protection System	60
Surge-Tolerant Power Supply	60
Thermal Sensor	60
Serial and Parallel ATA Drive Guidelines and Features	61
SATA Hard Drives	61
SATA Hard Drive Cables	62
SATA Data Cable	62
SATA Power Cable	62
PATA Device Information	63
ATA SMART Drives	63
Hard Drive Capacities	63
Identifying the Chassis, Routine Care, and Disassembly Preparation	64
Chassis Designations	64
Small Form Factor (SFF)	64
Microtower (MT)	65
Electrostatic Discharge Information	65
Generating Static	65
Preventing Electrostatic Damage to Equipment	66
Personal Grounding Methods and Equipment	66
Grounding the Work Area	66
Recommended Materials and Equipment	67
Operating Guidelines	67
Routine Care	68
General Cleaning Safety Precautions	68
Cleaning the Computer Case	68
Cleaning the Keyboard	68
Cleaning the Monitor	69
Cleaning the Mouse	69
Service Considerations	69
Power Supply Fan	69
Tools and Software Requirements	70
Screws	70
Cables and Connectors	70
Hard Drives	70
Lithium Coin Cell Battery	71
Removal and Replacement Procedures Microtower (MT) Chassis	72
Serial Number Location	72
Preparation for Disassembly	73
External Security Devices	74
Cable Lock	74
Padlock	74
HP Business PC Security Lock	75
Front Bezel Security	77
Computer Access Panel	78
Front Bezel	79
Cable Management	80
Memory	81
Expansion Cards	84
Drives	88
System Board Drive Connections	90
Drive Positions	91
Removing an External 5.25-inch or 3.5-inch Drive	92
Installing an External 5.25-inch or 3.5-inch Drive	94
Removing an Internal 3.5-inch Hard Drive	97
Installing an Internal 3.5-inch Hard Drive	98
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	100
ReadyBoost Card	104
Processor Baffle	105
Fan/Air Baffle	106
Front USB Panel	107
Power Switch/LED Assembly	108
Heatsink	109
Processor	110
Speaker	111
Rear Chassis Fan	112
Optional Serial Port	113
Power Supply	114
System Board	116
Battery	117
Type 1 Battery Holder	118
Type 2 Battery Holder	118
Type 3 Battery Holder	119
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	120
Preparation for Disassembly	120
External Security Devices	121
Installing a Security Lock	121
Cable Lock	121
Padlock	122
HP Business PC Security Lock	123
Front Bezel Security	125
Computer Access Panel	126
Front Bezel	127
Bezel Blanks	128
Using the Small Form Factor Computer in a Tower Orientation	129
Installing Additional Memory	131
DIMMs	131
DDR2-SDRAM DIMMs	131
Populating DIMM Sockets	132
Installing DIMMs	133
Expansion Cards	135
Cable Management	139
Cable Connections	140
Drives	141
Drive Positions	141
Installing and Removing Drives	142
System Board Drive Connections	144
Removing an Optical Drive	145
Installing an Optical Drive into the 5.25-inch Drive Bay	146
Removing an External 3.5-inch Drive	149
Installing a Drive into the 3.5-inch External Drive Bay	151
Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive	153
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	157
Cable Routing	161
ReadyBoost Card	162
Inner Baffle	163
Fan/Outer Baffle	164
Power Switch Assembly	165
Front I/O Device	166
Heatsink	167
Processor	168
Speaker	169
Power Supply	170
System Board	171
Battery	172
Type 1 Battery Holder	173
Type 2 Battery Holder	173
Type 3 Battery Holder	174
Connector Pin Assignments	175
Keyboard	175
Mouse	175
Ethernet RJ-45	175
Serial Interface, Powered and Non-Powered	176
USB	176
Microphone	176
Headphone	177
Line-in Audio	177
Line-out Audio	177
External Infrared Transceiver	177
Monitor	178
ATA/ATAPI (IDE) Standard Drive Cable	179
24-Pin Power (CMT and MT models)	179
24-Pin MicroFit Power (USDT, SFF, and ST models)	180
4-Pin Power (for CPU) (MT and CMT models)	180
6-Pin Power (for CPU) (USDT, SFF, and ST models)	180
SATA Data and Power	181
PCI Express	181
PCI Express	182
DVI Connector	183
Power Cord Set Requirements	184
General Requirements	184
Japanese Power Cord Requirements	184
Country-Specific Requirements	185
POST Error Messages	186
POST Numeric Codes and Text Messages	187
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	191
Troubleshooting Without Diagnostics	194
Safety and Comfort	194
Before You Call for Technical Support	194
Helpful Hints	195
Solving General Problems	197
Solving Power Problems	201
Solving Diskette Problems	202
Solving Hard Drive Problems	205
Solving Media Card Reader Problems	208
Solving Display Problems	210
Solving Audio Problems	214
Solving Printer Problems	216
Solving Keyboard and Mouse Problems	217
Solving Hardware Installation Problems	219
Solving Network Problems	221
Solving Memory Problems	224
Solving Processor Problems	226
Solving CD-ROM and DVD Problems	227
Solving Drive Key Problems	229
Solving Front Panel Component Problems	230
Solving Internet Access Problems	231
Solving Software Problems	233
Contacting Customer Support	234
System Board and Riser Board Reference Designators	235
Specifications	241
Microtower Chassis	241
Small Form Factor Chassis	243

Match case Limit results 1 per page

keyboard delimiter characters,

national

keyboard problems

205

LEDs

blinking power

179

blinking PS/2 keyboard

179

line—in audio pin

assignments

165

line—out audio pin

assignments

165

locking Smart Cover Lock

locks

cable lock

62,

109

front bezel

65,

113

HP Business PC Security

Lock

63,

111

padlock

62,

110

media card reader

installing

82,

139

removing

80,

137

Media Card Reader

problems

196

memory

installing

119

MT removal and

replacement

populating sockets

120

specifications

119

memory problems

212

microphone pin assignments

164

monitor

pin assignments

166

monitor problems

198

mouse

pin assignments

163

mouse cleaning

mouse problems

205

access panel removal and

replacement

cable management

chassis, illustrated

disassembly preparation

expansion cards removal and

replacement

external security

fan shroud removal and

replacement

fan/air baffle removal and

replacement

front bezel removal and

replacement

front USB panel removal and

replacement

heatsink removal and

replacement

memory removal and

replacement

power supply removal and

replacement

102

power switch/LED assembly

removal and replacement

preparation for

disassembly

processor removal and

replacement

ReadyBoost card removal and

replacement

rear chassis fan removal and

replacement

100

serial port removal and

replacement

101

speaker removal and

replacement

system board removal and

replacement

104

national keyboard delimiter

characters

network problems

209

notification of changes

numeric error codes

175

operating guidelines

operating systems, important

information about

optical drive

installing

82,

134

removing

80,

133

optical drive problems

215

ordering FailSafe Key

overheating, prevention

password

changing

clearing

deleting

power-on

security

setup

41,

PC deployment

PCI card

72,

74,

123,

125

PCI Express card

72,

74,

123,

125

PCI Express pin

assignments

169

PCN (Proactive Change

Notification)

POST error messages

174

power button

configuring

dual-state

power cord set requirements

country specific

173

power problems

189

power supply

fan

MT removal and

replacement

102

SFF removal and

replacement

158

power supply, surge-tolerant

power switch assembly

SFF removal and

replacement

153

power switch/LED assembly

MT removal and

replacement

power-on password

changing

deleting

entering

setting

Preboot Execution Environment

(PXE)

preinstalled software image

printer problems

204

Proactive Change Notification

(PCN)

problems

audio

202

CD-ROM or DVD

215

234

Index