D-Link DAP-1360 User Manual - Page 89

D-Link DAP-1360 Manual

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Section 6 - Troubleshooting 3. Why can't I connect to certain sites or send and receive emails when connecting through my access point? If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc). Note: AOL DSL+ users must use MTU of 1400. To find the proper MTU Size, you'll have to do a special ping of the destination you're trying to go to. A destination could be another computer, or a URL. • Click on Start and then click Run. • Windows® 95, 98, and Me users type in command (Windows® NT, 2000, and XP users type in cmd) and press Enter (or click OK). • Once the window opens, you'll need to do a special ping. Use the following syntax: ping [url] [-f ] [-l] [MTU value] Example: ping yahoo.com -f -l 1472 D-Link DAP-1360 User Manual 89

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D-Link DAP-1360 User Manual
Section 6 - Troubleshooting
3. Why can’t I connect to certain sites or send and receive emails when connecting through my access point?
If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and Hotmail,
we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc).
Note: AOL DSL+ users must use MTU of 1400.
To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination could be
another computer, or a URL.
• Click on
Start
and then click
Run
.
• Windows
®
95, 98, and Me users type in command (Windows
®
NT, 2000, and XP users type in cmd) and press
Enter
(or click
OK
).
• Once the window opens, you’ll need to do a special ping. Use the following syntax:
ping [url] [-f] [-l] [MTU value]
Example:
ping yahoo.com -f -l 1472