DeLonghi ESAM6700 Owner Manual - Page 23

DISPLAYED MESSAGE POSSIBLE CAUSE REMEDY GENERAL ALARM! PRESS CLEAN BUTTON ADD PRE-GROUND COFFEE! Press OK • The inside of the appliance is very dirty. • Clean the inside of the appliance thoroughly as described in the section "Cleaning the inside of the machine". If the message is still displayed after cleaning, contact customer services. • Milk has been delivered recently and the • Press the CLEAN button and keep it tubes inside the milk container must be pressed until the progress bar which cleaned. appears on the display together with the message "Cleaning" is complete. • The appliance is delivering a LONG coffee of more than 4.2 oz (125 ml). • Add a level measure of pre-ground coffee and confirm by pressing the OK icon. TROUBLESHOOTING Below is a list of some of the possible malfunctions. If the problem cannot be resolved as described, contact customer service. PROBLEM POSSIBLE CAUSE REMEDY The coffee is not hot • • The coffee is not • creamy enough • The coffee is delivered • too slowly or a drop at a time. The coffee is delivered • too quickly. Coffee does not come • out of one of the spouts. The coffee does not • come out of the spouts, but from around the • service door (A19). The cups have not been preheated. • The brew group has cooled down • because 2-3 minutes have elapsed since the last coffee was made. The coffee is ground too coarsely. • Wrong type of coffee. • The coffee is ground too finely. • The coffee is ground too coarsely. • The spouts are blocked. • The holes in the spouts are clogged with • dry coffee dust. The coffee guide (A21) inside the service • door is blocked and cannot swing. 22 Warm the cups by rinsing them with hot water. Before making coffee, rinse as described in the notes in the section "Preparing coffee using coffee beans". Turn the grinding adjustment knob one click counterclockwise towards "1" while the coffee mill is in operation (fig. 11). Continue one click at a time until coffee delivery is satisfactory. The effect is only visible after delivering two coffees. Use a type of coffee for espresso coffee makers. Turn the grinding adjustment knob one click clockwise towards "7" while the coffee mill is in operation (fig. 11). Continue one click at a time until coffee delivery is satisfactory. The effect is only visible after delivering two coffees. Avoid turning the grinding coarseness regulator excessively otherwise when you select two cups, the coffee may be delivered a drop at a time. The effect is only visible after delivering two coffees. Clean the spouts with a toothpick (fig. 39). Clean the spouts with a toothpick, sponge or hard bristled kitchen brush. Thoroughly clean the coffee guide (A21), particularly near the hinges.