Dell 1110 Laser Mono Printer User's Guide - Page 44

the power switch. Make sure that is on. Press and hold demo page. to print a Check the demo page to see if it is printed correctly. Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly. If completing the checklist does not resolve the printer problem, check the following troubleshooting sections. In Ready mode, lights green. If lights or blinks green, go to "Understanding the Operator Panel LEDs". • If a demo page does not print, check the paper supply in the paper input tray. • If the paper jams in the printer, go to "Clearing Jams in the Paper Tray". If there is a print quality problem, go to "Solving Print Quality Problems". • If the page does not print, check the cable connection between the printer and the computer. • Check the print queue or print spooler to see if the printer has been paused. • Check the software application to ensure you are using the proper printer driver and communication port. If printing is interrupted in progress, go to "Solving General Printing Problems". • "Solving General Printing Problems". • "Understanding the Operator Panel LEDs". Solving General Printing Problems For problems with the operation of your printer, refer to the table for suggested solutions. Condition The printer does not print. Paper does not feed into the printer. Printing is extremely slow. Half the page is blank. The paper keeps jamming. Possible Cause The printer is not receiving power. The printer is not selected as the default printer. Check the printer for the following: • The front or top cover is not closed. • Paper is jammed. • No paper is loaded. • A toner cartridge is not installed or the installed toner cartridge is not the correct type. Suggested Solutions Check the power cord connections. Check the power switch and the power source. Select your printer in the printer folder in Windows as your default printer. After locating the problem, clear it. If a printer system error occurs, contact your service representative. • Close the corresponding cover. • Clear the paper jam. See "Clearing Jams in the Paper Tray". • Load paper. See "Loading Paper" • Install a toner cartridge. See "Replacing the Toner Cartridge". The printer may be in Manual Feed mode and out of paper. Add paper to the tray and press to begin printing. on the printer's operator panel The connection cable between the computer and the Disconnect the printer cable and reconnect it. printer is not connected properly. The connection cable between the computer and the printer is defective. If possible, attach the cable to another computer that is working properly and print a job. You can also try using a different printer cable. The port setting is incorrect. Check the Windows printer setting to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the printer is attached to the correct one. The printer may be configured incorrectly. Check the printer properties to ensure that all print settings are correct. The printer driver may be incorrectly installed. Reinstall the printer driver; see "Installing Dell Software". Try printing a demo page. The printer is malfunctioning. Check the LEDs on the operator panel to determine if the printer is indicating a system error. Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. There is too much paper in the tray. Remove excess paper from the tray. The paper is too thick. Use only paper that meets the specifications required by the printer. The job may be very complex. Reduce the complexity of the page or try adjusting the print quality settings. The maximum print speed of the printer is 14(A4) or 15(Letter) pages per minute. If you are using Windows 98/Me, the Spooling Setting may be set incorrectly. From the Start menu, choose Settings and Printers. Right-click Dell Laser Printer 1110, choose Properties, click the Details tab, and then choose the Spool Settings button. Select the desired spool setting. The page layout is too complex. Simplify the page layout and remove any unnecessary graphics from the document. The page orientation setting may be incorrect. Change the page orientation in your application. The paper size and the paper size settings do not match. Ensure that the paper size selected in the print settings matches the paper in the tray. There is too much paper in the paper tray. Remove excess paper from the tray. If printing on special materials, use the manual feed mode. An incorrect type of paper is being used. Use only paper that meets the specifications required by the printer. See "Paper Specifications". There may be debris inside the printer. Open the front cover and remove the debris.